JOB SUMMARY
Assists the director with global oversight of the revenue cycle analytics team; represents the director while interacting with clinical department senior leadership; provides leadership, guidance and effectively manages the day-to-day operations. UT Southwestern Medical Center is seeking a Manager, Revenue Cycle Analytics to partner closely with directors and assistant vice presidents across the Revenue Cycle organization to identify opportunities to increase revenue, improve operational performance, and strengthen data-driven decision-making. Collaborating with the Director of Automation Analytics Quality, the manager will translate business needs into actionable insights, process improvements, and opportunities for automation while expanding transparency into key performance metrics.

Exceptional communication skills are essential to this role. The manager must listen effectively, absorb complex information quickly, ask insightful questions, and communicate clearly with both operational and technical audiences. Success requires building trusted relationships, aligning stakeholders on priorities and deliverables, and turning information into recommendations and measurable results. The manager will lead and develop three direct reports, oversee multiple Power BI and Tableau workspaces, and drive efficiency through AI adoption and the management of AI workflows and agentic processes.

Responsibilities include -

• Guiding analytics and reporting priorities
• Evaluating performance trends
• Preparing processes for automation
• Collaboration with operational leaders

The ideal candidate will demonstrate working fluency in SQL, data structures, data pipelines, data storage and cloud concepts, AI, agentic processes, and business intelligence tools, including Power BI and Tableau. Familiarity with front-end, middle, and back-end revenue cycle operations, operational metrics, and reimbursement terminology is also essential. This role requires a compassionate, highly efficient leader with strong time management, a commitment to continuous process improvement, and an active interest in emerging technologies. The manager should foster a collaborative, approachable culture while exercising sound judgment about when to provide flexibility and autonomy and when to set prescriptive direction and accountability.

Schedule and work arrangement: Flexible eight-hour workday, with start and end times selected within the 6:00 a.m.-9:00 p.m. window. This position is fully remote, with required office attendance up to three to four times per year. Must reside in Texas.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree With an emphasis in finance, data analytics or accounting.

• Experience
  5 years of healthcare financial management experience with revenue cycle operations and
  Must have progressive supervisory/management experience with extensive knowledge of Patient Financial systems and processes
  In depth knowledge of healthcare revenue cycle, payer contracts and applicable rules and regulations affecting reimbursement for healthcare services, strong understanding of scheduling, registration, charging, billing and collections.

Preferred

• Experience
  6 years of healthcare financial management experience with revenue cycle operations.

JOB DUTIES

• Demonstrate continuous performance improvement in targeted areas of responsibility in alignment with the overall annual Hospital performance improvement targets.
• Meets or exceeds financial goals and objectives of the department.
• Maintains an assortment of daily, weekly, monthly, quarterly and annual reports used to monitor Revenue Cycle performance.
• Supports review and analysis of daily/weekly/monthly reporting revenue cycle reporting reports to identify positive and negative trends affecting revenue cycle outcomes and operations.
• Assists in creating and monitoring models that link strategies to measures of performance (financial and non-financial).
• Oversee development and analysis of denial management reports to identify operational areas for improvement. Evaluates denied claim trends. Alerts management of changes in the number and type of denied claims received.
• Develops new reports to assist in Revenue Cycle strategic decisions and improve efficiency.
• Works with the contracting group and IR to QA build and implementation of all managed care contracts and fee schedules in Epic.
• Oversee analysis of routine reports to evaluate managed care contracts and conducts audits on products to monitor reimbursement and repricing changes.
• Partner with business directors and managers to review targeted areas and identify root cause in problem areas including but not limited to WQ volume, charge trending, RVU trending, charge lag and charge reconciliation.
• Collaborate with business directors and managers to review productivity and work queue volumes.
• Coordinate and schedule routine meetings with department managers to review key revenue cycle reports specific to their areas.
• Partner with MSRDP Finance Department, HB decision support and IR to develop new reports as needed for operations.
• Utilize third party tools to trend UTSW performance against industry standards and identify target areas for improvement.
• Serve as a resource to managers and directors regarding data needs.
• Oversee utilization and management of HB and PB dashboards in partnership with IR.
• Provide training as needed to managers and directors on reporting capabilities in Epic, third parties and other internal reporting resources.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Performs other duties as assigned.