Gem.com

Sr. Manager of Network Optimization

Gem.com$120K — $150K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years in network logistics or supply chain design
  • Proven background in optimizing multi-node networks in growth-focused environments
  • Expertise from high-impact companies like Amazon or UPS preferred
  • Strong financial analysis skills with a focus on cost-to-serve
  • Ability to visualize complex network structures and flows

Responsibilities

  • Define 'Tenets of Connectivity' to optimize hub-to-spoke links
  • Anticipate future needs for real estate and network capacity
  • Establish financial burn thresholds and client SLAs
  • Analyze Origin-Destination flows to improve network design
  • Manage the end-to-end 'Ops Clock' to reduce dwell time
  • Conduct 'Speed vs. Margin' analyses to drive network efficiency
  • Optimize volume flows for direct lanes vs. consolidated moves

Benefits

  • Collaborative and innovative work environment
  • Access to advanced analytics tools and data resources
  • Opportunity to influence major strategic decisions
  • Engagement in a dynamic, high-growth sector
  • Focus on sustainability and effective resource management
Full Job Description
Key Responsibilities

The role will own the overall health of the network as a system, including the following pillars:
  • Define the "Tenets of Connectivity" by balancing cost, touches, and speed to determine hub-to-spoke linkage.
  • Anticipate the future, ensuring major real estate and flow decisions are made months in advance of capacity breaking points.
  • Establish clear financial burn guardrails and client SLAs aligned with Commercial.
  • Deeply understand Origin-Destination (OD) flows, resulting zone mix, and breakdowns by client size to revise network design.
  • Establish and focus on the end-to-end "Ops Clock," acting as the "dwell hunter" of the network.
  • Conduct "Speed vs. Margin" analysis by developing data pipelines that estimate arc level volumes.
  • Decide when volume justifies a direct lane versus a consolidated move, ensuring speed is a deliberate choice, and track Direct Arc Opportunities for bypassing intermediate facilities.


Ideal Candidate Archetype

Skillset (what do they do really well?)
  • Strategic Network Architect: Possesses deep subject matter expertise to design complex network structures (Topology & Flow) and ensures the physical footprint evolves ahead of demand.
  • Data-Driven Operator: Expert in leveraging analytics and data pipelines to identify inefficiencies (Dwell Hunting) and quantify tradeoffs (Speed vs. Margin analysis).
  • Systems and Process Builder: Capable of translating strategic decisions into system behavior and partnering with Product to define requirements for network orchestration tools.
  • Financial & Economic Acumen: Able to own the network's financial conscience, audit the true cost-to-serve, and investigate novel cost-saving initiatives.


Experience
  • Level: 5-10+ years in network logistics or supply chain design.
  • Context: Significant experience building and optimizing a multi-node network subject to real constraints in a high-growth, competitive, or tech-forward environment.
  • Target Companies: Experience often comes from "one degree of separation" companies like Amazon, FedEx, UPS, other parcel carriers, tier 2 e-commerce providers (like Chewy or Walmart), and at-scale 3PLs (like GXO or Ascendant).

Key Mindset: Must have experience working in cost-constrained environments and the ability to balance building an ideal network with present-day fiscal responsibility.

About Gem.com

Industry
Founded
2013

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