Mastec Inc

Sr. Manager, Customer Excellence and Logistics

Mastec Inc$124K — $165K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of supply chain experience, ideally in consumer products or manufacturing
  • Demonstrated leadership skills
  • Project management or Six Sigma experience preferred
  • Knowledge of supply chain/logistics in consumer products industry preferred
  • Excellent written and verbal communication skills
  • Strong analytical, planning, and problem-solving ability
  • High motivation and ability to thrive in a fast-paced environment
  • Strong interpersonal skills and a customer-focused mindset

Responsibilities

  • Create process and policy documentation aligning with global and local strategies
  • Lead cross-functional collaboration for customer-centric process design
  • Act as a subject matter expert in customer excellence and logistics
  • Develop and conduct training material for key business processes
  • Perform process reviews to identify continuous improvement opportunities
  • Participate in local project council to prioritize projects effectively
  • Enhance the analytical skills of team members for better results and talent development
  • Integrate reporting tools into comprehensive dashboard reports
  • Develop process documentation for surplus reporting functions

Benefits

  • Health insurance options available starting on day 1
  • Generous paid time off including sick, vacation, and flexible work policies
  • 401k matching and employee share plan with Henkel matching shares
  • 12-week gender-neutral parental leave and fertility support
  • Tuition reimbursement and access to skills development courses
  • Discounted child and elder care services
Full Job Description
This position is with our Consumer Brands business unit - where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you'll do
  • Create process & policy documentation in accordance with global guidelines and local strategic objectives
  • Lead cross-functional collaboration to ensure customer-centric process design and execution, aligning with broader supply chain and commercial goals
  • Serve as a subject matter expert in customer excellence & logistics, providing strategic input during system enhancements or business transformations
  • Create and conduct training material for all key business process for the Customer Excellence and Logistics organization
  • Perform process reviews to identify and help implement continuous improvement exercises.
  • Act as part of the local project council to help establish appropriate priority levels to work within a set of constraints and approach each project from a position of leadership and be an example in continuous improvement
  • Develop Customer Excellence & Logistics team members analytical skills, both qualitative and quantitative, to help strengthen results and bench talent
  • Integration of several reporting tools (SAP and external tools) into comprehensive dashboard reports for management attention and guidance
  • Development ofprocess documentation to be used implementing surplus reporting functions within our shared service center
What makes you a good fit
  • Bachelor's degree required
  • 5 or more years related supply chain experience, preferably in a consumer products or manufacturing organization
  • Demonstrated leadership skills
  • Project management, six sigma, or other related skills
  • Knowledge of supply chain/logistics in a consumer products or related industry preferred
  • Excellent written and verbal communication
  • Strong organization, planning, problem solving, and analytical skills
  • Highly motivated; enthusiastic, energetic, capable of working in a fast-paced environment
  • Excellent interpersonal and strong customer focus skills with the ability to build effective working relationships across functional areas
Some benefits of joining Henkel
  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships

Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $ 124,000.00 and $ 165,000.00. This range represents the good-faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting.In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate's skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

About Mastec Inc

MasTec is an infrastructure engineering and construction company that serves the utility, communications, and government industries. The company is specialized in the engineering, building, installation, maintenance, and upgrade of energy, utility, and communications infrastructure, including electrical utility transmission and distribution; power generation; natural gas and petroleum pipelines; wireless, wireline, and satellite communications; wind and solar farms; and water and sewer systems. MasTec was founded in 1994 and is based in Coral Gables, Florida.

Mastec Inc Careers

Join the dynamic team at Mastec Inc, a leader in infrastructure construction, where innovation meets professional excellence, creating a thriving environment for career growth. At Mastec Inc, we are committed to building a diverse and inclusive workforce, reflecting our dedication to leadership and innovation in the industry.

Work You'll Do

At Mastec Inc, you'll be part of a company that values your skills and supports your professional growth. Our team is at the forefront of the construction industry, leading projects that redefine landscapes and communities. With Mastec Inc, your work will not only be challenging and rewarding but also pivotal in shaping the future of infrastructure.

Explore Job Opportunities

Whether you're a seasoned professional or just starting your career, Mastec Inc offers a range of job opportunities and employment paths, including full-time positions and internships. Our hiring process is designed to be transparent and engaging, ensuring that every candidate is equipped to succeed from the interview through to their long-term career journey.

Innovate and Lead

Join a culture of innovation where your ideas can lead to significant advancements in construction methods and technologies. Mastec Inc encourages a culture of leadership and continuous improvement, where every team member is a key player in driving success.

Grow With Us

Career growth at Mastec Inc is not just a possibility—it's a priority. We are dedicated to providing professional development and diversity training that ensures every employee has the tools to advance and excel. From networking opportunities within the industry to leadership training programs, your potential for growth is limitless.

Benefits and Culture

Mastec Inc is proud to offer competitive benefits that support the health, well-being, and financial security of our employees and their families. Our culture is built on a foundation of respect, integrity, and commitment, making Mastec Inc not just a great place to work, but a community.

Internship Programs

Kickstart your career with a Mastec Inc internship, where you can apply your academic knowledge in a real-world setting. Gain invaluable experience, develop essential industry skills, and build a network of professional contacts. Our internships provide a robust platform for learning and growth, setting the stage for a successful career.

Join Our Team

Ready to take the next step in your career? Explore the open positions at Mastec Inc and find where your skills, passion, and ambitions can make a difference. We are continuously looking for curious, creative, and solution-driven team players who are ready to drive innovation and excellence in the construction industry.

Stay Connected

Keep up to date with the latest at Mastec Inc through our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Mastec Inc. At Mastec Inc, we're not just building projects—we're building careers. Join us and be part of a team that's setting new standards in the construction industry.
Learn more about Mastec Inc
Size
27,000 employees
Market Cap
$6.4 billion
Industry
Net Income
$322.8 million
Founded
1929
5 Year Trend
+9.1%
Revenue
$6.3 billion
NASDAQ

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