We arehiring forthis position out of ourToronto,Vancouverand Calgaryoffices. Successful candidates who apply outside of these areas will be expected torelocateandresidein a location that is within a commutable distance.

About the role:

As the Senior Manager, Commercial Sales, you will oversee the underwriting associates and underwriting support functions, ensuring service excellence, consistency, efficiency, and adherence to corporate risk standards. You will serve as a key resource to the underwriting team, providing coaching, training, process improvements, and strategic support during periods of elevated business volume.

About the day-to-day:

• Lead, mentor, and manage a team of Underwriting Associates and underwriting support staff.
• Provide ongoing coaching, technical guidance, and professional development opportunities.
• Design and execute training programs, onboarding initiatives, and knowledge-sharing sessions.
• Oversee workflow management and resource allocation to meet service level expectations.
• Support underwriting teams during peak volume periods through workload balancing and file review support.
• Monitor underwriting quality and adherence to credit, compliance, and regulatory requirements.
• Develop operational reporting, dashboards, and key performance indicators (KPIs).
• Analyze data to identify trends, operational risks, bottlenecks, and improvement opportunities.
• Drive process optimization initiatives, automation opportunities, and best practices.
• Partner with senior leadership on strategic initiatives and continuous improvement efforts.
• Collaborate with Sales, Credit, Funding, Risk, and other stakeholders.
• Lead change management and maintain underwriting procedures and documentation.
• Support recruitment, workforce planning, performance management, and succession planning.

About the qualifications:

• 6+ years of progressive experience in commercial lending, commercial mortgage underwriting, credit adjudication, or commercial real estate financing.
• 3+ years of people leadership experience managing underwriting, credit, sales support, or lending operations teams.
• Proven experience underwriting and approving complex commercial real estate transactions, including construction, term, CMHC-insured, and conventional financing.
• Demonstrated success leading teams in a high-volume, service-driven commercial lending environment.
• Experience developing and implementing operational processes, workflow optimization initiatives, and performance metrics.
• Advanced knowledge of commercial mortgage lending principles, underwriting methodologies, and credit risk assessment.
• Comprehensive knowledge of lending regulations, compliance requirements, and risk management frameworks.
• Results-oriented mindset with a focus on service excellence, quality, efficiency, and risk management.
• Strategic thinker who can balance risk management, operational efficiency, and business growth objectives.
• Highly collaborative leader with strong business acumen and sound judgment.
• Ability to identify operational risks, resolve issues proactively, and implement sustainable solutions.
• Strong proficiency in Microsoft Office Suite, particularly Excel, Power BI, PowerPoint, and Word.
• Experience with financial modelling.

About the work environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically,you'llbe working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We offer:

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Hiring process:

If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually orin-person. The hiring team will communicate any in-person requirements throughout the process.

Compensation:

The expected salary for this role isapproximately$100,000.00- $110,000.00annually. Actual compensation may vary based on experience, skills, and qualifications.

NOTE: This job posting is for an existing vacancy.