This Senior Manager position is a headquarters-based position and reports to the Director, US Cardiovascular Commercialization Learning. In this role, the Senior Manager will work collaboratively across a fast-paced and complex matrix organization, which includes the Cardiovascular Commercialization Teams, the US Field Enablement Team, WW Centre of Excellence, and Enterprise Learning Services. Specifically, the Senior Manager will work in close partnership with colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our objective of demonstrating value to both customers and patients.
In addition to the above-mentioned initiatives the role will be responsible for evaluating ongoing Commercialization Learning needs and recommend appropriate strategies, tactics and budget planning process for assigned products.
- Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.
- Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.
- Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.
- Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.
- Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.
- Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.
- Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model
- Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities
- Engage the WW Centre of Excellence to share/leverage assets
Position Requirement- Bachelor's degree or equivalent required; Master's or Doctorate degree preferred
- Minimum of 5 years Pharmaceutical industry experience preferred
- 1 year of Sales training experience is required, 2 years Sales Training in Cardiovascular preferred, particularly in structural heart, Atrial Fibrilation and/or Secondary Stroke Prevention
- Demonstrated curriculum design and understanding of adult learning principles including previous experience leading workshops
- Effective communication, facilitation, and presentation skills
- Proven performance with a track record of meeting or exceeding goals
- Demonstrated ability to effectively manage multiple projects
- Demonstrated ability to develop and implement key learning objectives, strategies, and tactics
- Problem solving and solutions-oriented team player
- Strong business analytics to understand and analyze business and market drivers, develop, execute and adjust business plans
- Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key matrix team members including Marketing, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, & Compliance
- Impact driven with high learning agility and keen ability to prioritize
- Proficiency in Microsoft Office Power Point, Excel, Word and AI applications (ChatGPT/MS Co-Pilot)
- Ability to travel for multiple meeting engagements (e.g. Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.)
Compensation Overview:Princeton - NJ - US: $148,750 - $180,250
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
- Health Coverage: Medical, pharmacy, dental, and vision care.
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:Paid Time Off
- US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
- Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
