About this role:
Wells Fargo is seeking a Sr. Lead Technology Business Systems Consultant to support our IOR organization.
This role sits within the Infrastructure, Operations & Reliability (IOR) organization and will serve as a strategic execution and business systems lead supporting enterprise technology operations. The position is responsible for driving execution of organizational priorities, governance, operational performance, workforce and financial management, executive reporting, and transformation initiatives across a highly matrixed technology environment. The role partners closely with senior technology leaders to improve service reliability, operational effectiveness, and delivery of strategic outcomes.
In this role, you will:
- Drive execution of strategic technology initiatives and organizational priorities across Infrastructure, Operations & Reliability (IOR)
- Lead large-scale, cross-functional efforts that improve operational performance, service reliability, and organizational effectiveness
- Establish governance routines, performance metrics, and reporting to provide transparency into initiatives, risks, dependencies, and outcomes
- Deliver data-driven insights and recommendations through analysis of operational, workforce, financial, and technology performance trends
- Coordinate execution across engineering, operations, reliability, observability, service management, and support teams
- Identify operational risks, process gaps, and improvement opportunities, and drive remediation through completion
- Develop executive presentations, strategic communications, business reviews, and leadership materials to support decision-making
- Partner across technology, risk, finance, human resources, and control functions to drive alignment and execution
- Support organizational transformation initiatives, including automation, AI-enabled operations, platform modernization, and continuous improvement
- Influence decisions and build consensus among senior leaders and stakeholders in complex, matrixed environments
- Foster a culture of accountability, operational excellence, and continuous improvement while ensuring adherence to regulatory, risk, and control requirements
Required Qualifications
- 7+ years of Business Systems Data and Business Systems Design experience, or equivalent demonstrated through work experience, training, military experience, or education
- 4+ years of experience working within or supporting an infrastructure organization
- 3+ years of experience leading large-scale, cross-functional initiatives
Desired Qualifications:
- Experience supporting Infrastructure, Operations & Reliability (IOR), Production Services, IT Service Operations, CTO Platform, SRE, Observability, or Technology Control organizations
- Knowledge of Agile, product management, portfolio governance, and technology delivery methodologies
- Experience with Power BI, Tableau, Excel, SharePoint, PowerPoint, ServiceNow, Jira, or related technology management tools
- Familiarity with technology risk, control, audit, and regulatory compliance processes
- Experience driving organizational transformation, automation, AI-enabled operations, or operational excellence initiatives
- Proven ability to influence, negotiate, and drive outcomes across highly matrixed organizations
- Strong executive communication and stakeholder management skills
Job Expectations:
- This position does not offer visa sponsorship
- This position offers a hybrid work schedule
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$139,000.00 - $239,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
23 Sep 2026
*Job posting may come down early due to volume of applicants.
