Motorola Solutions

Sr. Field Engineer - US Remote

Motorola Solutions$95K — $105K *
US-AnywhereRemote in Illinois, US
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma, Associates, or Bachelor's degree in Engineering, IT, Software Engineering, or Technology
  • 5+ years of Deployment and Integration of complex IP products and systems, or Public Safety
  • Legal authorization to work in the U.S. indefinitely is required
  • Experience with public safety applications deployment and integration
  • CompTIA Network+ Certification is preferred

Responsibilities

  • Manage and execute customer installation activities within tight timeframes
  • Verify complete functionality and readiness of systems for software deployment
  • Conduct routine system tasks like software updates and troubleshooting
  • Gain a deep understanding of public safety customer environments for security
  • Demonstrate proficient software and IP networking skills alongside problem-solving
  • Develop and document Standard Operating Procedures as needed
  • Pinpoint product defects and track their resolution through to customer acceptance

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Department Overview
The Field Engineering team plays a crucial role in enhancing public safety by deploying Computer-Aided Dispatch (CAD), Mobile Applications, and Records Management Systems (RMS). They handle all on-premise hardware and equipment installations for government and municipal projects, following Standard Operating Procedures (SOPs) to ensure consistent quality and promote efficient standardization and reuse.
Job Description

Responsibilities:
  • Managing and executing customer installation activities within tight timeframes.
  • Verifying the complete functionality and readiness of systems for software deployment.
  • Conducting routine system tasks like software updates, system upgrades, data backup/restoration, and initial troubleshooting.
  • Gaining a deep understanding of public safety customer environments to ensure optimal product security and reliability.
  • Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities.
  • Deliver solutions that align with existing products, standard interfaces, and pre-defined limitations.
  • Diagnose and resolve issues across systems, networks, and infrastructure.
  • Develop and document Standard Operating Procedures (SOPs) as needed.
  • Pinpoint product defects and track their resolution from the engineering phase through to customer acceptance.
  • Adhering to all corporate guidelines and completing required training.
  • Accurately logging billable hours for project work.


Preferred Qualifications:
  • Experience with installation, administration, and troubleshooting of: Server Virtualization/Containerization, specifically with VMWare ESXi v.7+ and/or Red Hat OpenShift
  • Database Servers, specifically with Microsoft SQL Server 2016/2019/2022
  • Server Operating Systems, specifically Windows Server 2016, 2019, and 2022
  • Workstation Operating Systems, specifically Windows 10, & 11 as well as Linux
  • Network LAN Switches, preferably HP Arista and Extreme Networks
  • Basic knowledge of Firewalls and Routers, preferably with Fortinet Fortigate
  • CompTIA Network+ Certification is preferred.
  • Previous experience in Public Safety Applications deployment and integration and/or operations and administration.
  • Exercises judgment in the selection of methods and techniques for obtaining solutions.
  • Ability to work collaboratively with regional and territorial management.
  • Ability to effectively communicate with relevant peers and senior stakeholders.
  • Ability to apply critical thinking skills to solve problems and make decisions.
  • Ability to manage multiple projects simultaneously
  • Travel is required (up to 50%) as project/business needs warrant.


Target Base Salary Range: $95,000 - $105,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

LI-JM3

LI-REMOTE

Basic Requirements

Required Skills:
  • High School diploma, Associates, or Bachelor's degree in Engineering, IT, Software Engineering, or Technology.
  • 5+ years of Deployment and Integration of complex IP products and systems, or Public Safety.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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