About the role

The AI Platform team enables product teams across Betterment to build useful AI-powered features quickly, enjoyably, and responsibly. As Sr Engineering Manager, you will lead a team of senior/staff engineers delivering an expanding set of AI capabilities as well as shared infrastructure, LLM evaluation frameworks, and internal libraries.

You will work directly with product and engineering leadership to drive the technical direction of our AI product development strategy. You will collaborate closely with product and compliance partners to ensure Betterment's AI capabilities are developed with the rigor that our customers and regulators expect.

By joining us in the early days of our AI product efforts, you will have significant influence over how the organization delivers exciting features into the Betterment product across all lines of business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees.

• New York City: $200,000 - $240,000

This job may also be eligible for variable compensation in the form of a company incentive bonus.
A day in the life

• Lead and grow a team of senior/staff engineers building the foundation that enables all Betterment teams to deploy AI features.
• Identify high-leverage opportunities where AI organically enhances existing product value.
• Sequence your team roadmap to deliver product features that expand our organization's AI technical capabilities.
• Partner with product teams to ship customer-facing AI functionality to production. Develop broad Betterment domain expertise in the process.
• Partner with legal and compliance leaders to scale processes that enable teams to build AI functionality quickly and responsibly within a regulated financial services environment.
• Cultivate an environment of open communication and creative problem-solving where engineers feel empowered to experiment, learn from failure, and propose ideas that align technical investment with product objectives.
• Translate Betterment's strong culture of accountability into our AI processes - providing evaluation rigor, model observability, and thoughtful human oversight.

What we're looking for

• A senior engineering leader capable of hands-on work in our codebase. The ideal candidate will act as player-coach, working alongside their senior and staff IC direct reports to build Betterment's AI systems.
• Proven track record leading engineering teams working on fullstack AI projects involving LLMs.
• Experience leading projects that affect multiple teams' software systems, tooling, and development workflows.
• Comfort operating at the frontier. The ability to stay current with the rapidly evolving AI ecosystem.
• Clear judgment about when to use AI and when not to, maintaining a grounded, pragmatic perspective on what we should ship to production today.
• Personal technical expertise with AI tooling and ecosystem and experience making sound build vs buy decisions.
• Ability to build trust, alignment, and process across disciplines and teams.
• Principled approach to balancing the need to move quickly today with the need to move quickly tomorrow, with an appreciation of how to meet high standards for customer quality and regulatory requirements.

What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set audacious goals

We set them for the company, our customers, and ourselves-and we won't stop until we reach them. We don't just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We invest in you with:

• A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Lunch from our in-house chef at our NYC headquarters

What happens next

We'll take a few weeks to review all applications. If we'd like to spend more time with you, we'll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues.

In the interview process, we'll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions.

On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we're unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.

Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Come join us!