Are you excited by the opportunity to use data and analytics to drive business growth? Do you bring strong business judgment and a passion for ecommerce, digital analytics, and customer behavior? This is a challenging but rewarding role, set in an entrepreneurial environment backed by strong resources and support. We're looking for a smart, self-driven professional who thrives in a high-visibility position reporting to senior executives. As the Senior Business Analyst for Online Sales, you'll partner with leaders across Sales and Marketing, using behavioral data and digital analytics to drive insights and business action. WHAT YOU'LL DO • You'll support our online sales strategy - what we sell, how we sell it, and at what price. Using data and analytics, you'll help shape pricing page layouts, plan mix, and checkout flows, delivering data-driven recommendations that help the Online Sales team optimize the full funnel. • You'll test your recommendations, not just make them. As you uncover problem areas and opportunities, you'll implement and measure A/B tests regularly - leveraging full-funnel data from multiple sources, building measurement frameworks, and using statistical tools to determine whether tests succeed. • You'll keep Box leadership informed - Executive dashboard creation, KPI monitoring and readouts with leadership, focusing on revenue and growth, will let you steer the performance of ecommerce, keeping the business informed and enabling the right decisions. • You'll be an owner. This is a senior role that comes with real autonomy - you'll be trusted to drive your work independently. At the same time, you'll have strong support to set you up for success, along with the opportunity to grow and take ownership of high-impact relationships across the business. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. • A business thought partner, not just an analyst: You have a proven track record of turning data into insights, recommendations, and strategy that move the business forward. • A strong analytics skill set: 3+ years in an analytics role, with deep experience in SQL, data visualization (Tableau, Looker, or similar), and querying cloud data warehouses like BigQuery or Snowflake. Experience with digital analytics platforms like Adobe Analytics or Google Analytics is a plus. • Real ecommerce experience: Hands-on experience with ecommerce strategy and data - pricing and product-market-fit strategy, product mix, funnel optimization, and post-purchase behavior, including feature usage and how it relates to retention and upsell. Familiarity with tools like Salesforce, Amplitude, and Pendo is a plus. • Testing experience: A track record of identifying opportunities, building testing frameworks across multiple data sources, measuring results to statistical significance, and reporting findings to leadership. • Agility & autonomy: You're a problem solver, a collaborator, you know how to get the job done, and you know when to ask for help. Experience in AI tools like Cursor to expedite your work is a plus. • Effective communication: You communicate confidently across audiences, from web engineers to fellow analysts to executive leadership. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. Chicago Pay Range $94,000-$115,000 USD