SS&C Technologies

Sr. Network Operations Reliability Engineer

SS&C Technologies$100K — $130K *
US-AnywhereRemote in North Carolina, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of network engineering experience with knowledge of major networking vendors (Cisco, Arista, etc.)
  • Strong understanding of routing protocols and networking technologies
  • Experience with Software-Defined Networks (SDN) and related tools
  • Proven troubleshooting skills in large-scale network environments
  • Proficiency in network automation scripting (Python, Ansible)
  • Excellent communication skills, both verbal and written in English
  • Experience with ticketing systems like ServiceNow and ITIL processes

Responsibilities

  • Troubleshoot and resolve issues in large-scale global network environments
  • Develop software and tools for proactive network monitoring and capacity planning
  • Create automation tools to enhance network operational support
  • Collaborate with development and operations teams to improve system reliability
  • Participate in on-call support rotation for 24/7 network operations
  • Assist in Change Management processes and maintenance activities
  • Analyze network performance and respond to observability metrics

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan with company match
  • Paid time off, holidays, and parental leave
  • Professional development reimbursement opportunities
Full Job Description
Job Description

Job Title: Sr. Network Operations Reliability Engineer

Locations: 100% Remote

About the Role

How You Will Make an Impact
  • Working network engineer experience and knowledge of network components and vendors such as Arista, Aruba and Cisco switches, Juniper and Cisco routers, Palo Alto and Cisco firewalls, Aruba and Arista wireless, Aruba Clearpass authentication, Arista Cloud Vision (CVP), f5 load balancers, Bluecat and Micetro DNS, and the like
  • Working knowledge of routing protocols, routing/switching technologies, enterprise DNS, firewalls, VPN, load balancing, Internet proxies, wireless, and authentication
  • Software-Defined Network (SDN) deployment and support knowledge (Versa SDWAN, Redhat Openshift, VMware, and NSX experience preferred)
  • Ability to troubleshoot large scale data center enterprise network environments and resolve problems
  • Ability to develop software and tools to proactively monitor global network, capacity planning and load testing, and respond to network events
  • Ability to develop network automation software and tools to proactively enhance operational support of the network
  • Ability to communicate and collaborate closely with multiple development and operations teams to build reliable system designs
  • Understanding of Network Monitoring and Observability and taking appropriate actions on Fault and Performance, Packet Analysis, Logging, Configuration Management and Automation
  • Must understand, configure, and have knowledge of modern network automation scripting including Python, Ansible, etc.

Required Experience
  • Support 24x7x365 global network data center operations
  • Participate in the on-call rotation schedule for after-hours and weekend support
  • Ability to understand and work in a complex network with moderate supervision in a global team environment
  • Excellent customer service and English communications skills (written and oral)
  • Fluency in ticketing systems (eg., ServiceNow) and ITIL processes and procedures
  • Assist in the Change Management process as necessary, including participating in maintenance activities during off hours including weekends


Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

About SS&C Technologies

SS&C Technologies is a provider of software products and software-enabled services to the financial services industry. The company's products and services are used by various financial institutions, including banks, hedge funds, private equity firms, and insurance companies. SS&C operates in three business segments: Institutional and Investment Management, Alternative Asset Management, and Insurance and Financial Services. The company was founded in 1986 and is headquartered in Windsor, Connecticut.
Learn more about SS&C Technologies
Size
24,900 employees
Market Cap
$13.1 billion
Industry
Net Income
$625.2 million
Founded
1986
5 Year Trend
+27.8%
Revenue
$4.6 billion
NASDAQ

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