Carnegie Mellon University

Sr. Network Operations Engineer - Computing Services

Carnegie Mellon University$80K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Computing Engineering or Computer Science
  • Strong Analytical Skills
  • Strong Organization and Planning Skills
  • Strong Problem-Solving and Reasoning Skills
  • 3-5 Years of Network Administration Experience
  • 3-5 Years of Network Deployment and Support Experience
  • 3-5 Years of Network Security Administration Experience

Responsibilities

  • Deploy, configure, manage, and monitor LAN and WAN networks
  • Support network technologies including routing, switching, DNS, DHCP, and VPN
  • Evaluate network performance and identify user needs
  • Maintain accurate and updated network documentation
  • Respond to and troubleshoot tier 3 network support requests
  • Other duties as assigned

Benefits

  • Comprehensive medical, prescription, dental, and vision insurance
  • Generous retirement savings program with employer contributions
  • Tuition benefits and ample paid time off
  • Life and accidental death and disability insurance
  • Free Pittsburgh Regional Transit bus pass
  • Access to childcare navigation services and fitness center
Full Job Description

CMU’s Computing Services department is searching for a Sr. Network Operations Engineer. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by being responsible or deployment, configuration, maintenance and monitoring of LAN and WAN networks. Monitors network security and connectivity. Gathers information to evaluate network performance, troubleshoots network problems, identifies user needs and determines network requirements.

Your core responsibilities will include:

  • Deploys, configures, manages and monitors Local Area and Wide Area Networks. This includes deploying and supporting network technologies and services such as routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP and VPN. Monitors network security and connectivity.

  • Gathers information to evaluate network performance, identify user needs and determines network requirements.

  • Maintains accurate and updated documentation.

  • Responds to tier 3 support requests regarding network issues; troubleshoots and determines resolution for network issues

  • Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within Computing Services. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

  • Bachelor’s Degree in Computing Engineering or Computer Science

  • Strong Analytical Skills

  • Strong Organization and Planning Skills

  • Strong Problem-Solving and Reasoning Skills

  • 3-5 Years of Network Administration Experience

  • 3-5 Years of Network Deployment and Support Experience

  • 3-5 Years of Network Security Administration Experience

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Certifications:

  • CCNP - Cisco Certified Network Professional - Cisco Systems Inc.

Requirements:

  • Successful background check

Are you interested in this exciting opportunity?! Apply today!


Joining the CMU team opens the door to an array of exceptional benefits.

employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Networking

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information: 

  • Please visit “” to learn more about becoming part of an institution inspiring innovations that change the world. 

  • Click to view a listing of employee benefits

About Carnegie Mellon University

Carnegie Mellon University is a private research university that was founded in 1900. The university is located in Pittsburgh, Pennsylvania and is known for its programs in computer science, engineering, and the arts. Carnegie Mellon has a diverse student body and offers undergraduate and graduate programs in a variety of fields. The university has a strong focus on research and has partnerships with a number of companies and organizations. Carnegie Mellon is consistently ranked among the top universities in the United States.
Learn more about Carnegie Mellon University
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