PayPal

Sr Director, Decisioning Platforms

PayPal$220K — $326K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of relevant experience with a Bachelor's degree or equivalent education and experience
  • 5 years of experience in a leadership role
  • Experience in product management with at least 4 years at director level leading platform products
  • Proven track record in shipping large scale cross-functional technical programs
  • Technical depth to evaluate and pressure-test architectural decisions
  • Hands-on experience with AI/ML systems and legacy system migration
  • Experience in building global technology platforms

Responsibilities

  • Establish a unified vision for products enabling scalability and development
  • Lead the development of product strategy with cross-functional teams
  • Shape architectural roadmap balancing design, implementation, and regulations
  • Champion customer experience in product requirements
  • Define metrics for product success based on usability and market analysis
  • Standardize workstreams for data-driven decision-making
  • Maximize operational efficiency in a dynamic environment

Benefits

  • Comprehensive choice-based well-being programs covering physical, emotional, and financial health
  • Generous paid time off
  • Healthcare coverage for employees and their families
  • Resources for financial security and mental health support
  • Flexible hybrid work model offering in-office and remote work options
Full Job Description
Job Summary:
PayPal makes billions of risk decisions every day. We are building the platform that powers them.

This role owns, builds, and delivers that platform. Starting from best-in-class customer experiences and business outcomes, the ideal candidate leads PMs and engineering across three continents with tight deadlines and massive customer impact.

Core responsibilities: defining the end state and defending it; determining what ships first and holding the line on scope; driving execution across the roadmap and dependencies; foreseeing blockers and mitigating them before they land; managing to outcomes not status; setting the standard for how the team operates and communicates - from the CRO to the engineer.

Job Description:

Essential Responsibilities:
  • Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
  • Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
  • Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Champions the customer experience and prioritizes customer needs in product requirements and decision making.
  • Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
  • Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Responsible for product portfolio profitability, including budgetary decisions.
  • Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
  • Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.


Minimum Qualifications:
  • 12+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
  • 5 years of experience leading others


Additional Responsibilities & Preferred Qualifications:

  • 12+ years in product management with at least 4 years at director level or above leading platform or infrastructure products
  • Proven track record shipping large cross-functional technical programs in production, not just owning roadmaps
  • Technical depth sufficient to earn the respect of engineers and pressure-test architectural decisions
  • Hands-on experience with AI/ML platform components - model serving, feature engineering, or decisioning systems
  • Experience executing a live legacy system migration, including parity validation and production cutover
  • Sharp enough instincts on scope and prioritization to make the call when the team cannot
  • Experience building and delivering global platforms within technology organizations
  • Experience definition a destination state and working backwards to an MVP


Subsidiary:
PayPal

Travel Percent:
0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:
San Jose, California | ($242,000.00 - $359,150.00 Annually)

Additional Location(s) | Pay Range:
Chicago, Illinois | ($220,000.00 - $326,700.00 Annually)
Austin, Texas | ($220,000.00 - $326,700.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 375 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

PayPal Careers

Joining PayPal now offers an unparalleled opportunity to become part of a leading global team of professionals dedicated to revolutionizing digital payments and financial services. As a beacon of innovation and diversity, PayPal is where your professional journey can reach new heights. Work You’ll Do At PayPal, we are committed to excellence in every aspect of our business, from the innovative solutions we provide to the inclusive culture we nurture. By joining our team, you will help shape the future of payments globally, working alongside some of the brightest minds in technology and finance. Transform the Financial Landscape Lead the charge in the digital payments revolution with PayPal, a company known for its leadership in technology and financial services. Our team at PayPal is at the forefront of digital innovation, making significant impacts across various industries and improving the way millions of people handle transactions daily. Engage with a Global Team Collaborate with over 20,000 dedicated professionals around the world who are experts in technology, finance, and customer engagement. PayPal’s commitment to growth and diversity is evident in our dynamic team environment where every voice is valued and every team member is empowered. PayPal Jobs and Employment Opportunities We are actively expanding our team and have numerous job opportunities that cater to a wide range of skills and experiences. Whether you’re looking for a full-time position, an internship, or leadership roles, PayPal offers a path for career advancement and professional development. Innovate and Grow Join PayPal and be part of a company that values innovation and leadership. Deliver targeted solutions and drive change across the financial ecosystem with a team that’s equipped with the best tools and resources. At PayPal, your career is future-proofed with endless opportunities for advancement and skills enhancement through our comprehensive training and development programs. Be Part of Our Culture At PayPal, we pride ourselves on a workplace culture that supports diversity, encourages professional growth, and fosters innovation. Our benefits package is designed to support the health, financial security, and well-being of our employees and their families. Explore PayPal Careers Discover the exciting career opportunities at PayPal, where we are hiring creative, curious, and motivated individuals. Search open positions that match your skills and interests. We look for professionals who are passionate about making a difference and ready to contribute to our team’s success. Stay Connected with PayPal Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PayPal. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and see what exciting and rewarding opportunities await. Join Our Team Ready to take the next step in your career? Prepare your resume, sharpen your interview skills, and apply for a position at PayPal today. Engage with our professional network and become part of a company that’s leading the way in digital payments. SEARCH PAYPAL JOBS At PayPal, your ambitions lead you forward, and our collective innovation drives us all. Join us in making a difference in the digital payments landscape worldwide.
Learn more about PayPal
Size
30,900 employees
Market Cap
$77.3 billion
Industry
Net Income
$4.2 billion
Founded
1998
5 Year Trend
+18.5%
Revenue
$21.4 billion
NASDAQ

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