Overall Purpose

The Senior Director, Analytics leads a high-performance team of analysts that is focused on generating actionable insights to drive long-term growth through product strategy, optimizing user experience, managing fraudand informing key business decisions.

Essential Functions:

• Leads the development and execution of the business and fraud analytics strategy in alignment with company goals and product roadmaps.

• Partners closely with product, engineering, design, and executive leadership to define key metrics and ensure data informs decisions at all stages.

• Supportsresource allocation, business case building and prioritization of new initiatives leveraging a wide variety of internal data sources and market intelligence.  

• Develops tailored A/B testing frameworks and experimentation strategies that inform product decisions from initial concept through launch, enabling data backed iteration and optimization across the product lifecycle. Guides the development and maintenance of scalable data models, dashboards, and reporting tools that enable self-service analytics and real-time decision-making.

• Translates complex data into compelling stories and insights that drive action for stakeholders from multiple functions and across allparts of product lifecycle.

• Fosters a culture of hypothesis testing and data-driven thinking across the organization and promote best practices in experimentation, metric design, and user behavior analysis.

• Ensures data integrity, governance, and privacy standards are upheld in all analytics work.

• Identifies opportunities for automation and process improvement in analytics workflows.

• Stays current with analytics tools, industry trends, and emerging technologies that could enhance the organization’s analytical capabilities.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelor's degree in businessAnalytics, Management, Marketing or related fields.

• A minimum of 15years of experience in product or fraud analytics, data science, or business intelligence. 

• 5 years' experience in leadership.

• Strong written / verbal communication – able to clearly present to Functional Business Leads, Internal Leadership and External Stakeholders.

• Demonstrated ability to communicate across all levels of the organization is necessary; must be able to clearly articulate technical ideas to a non-technical audience both verbally and in writing.

• Ability to identify complex problems, review information to develop and evaluate options then implement solutions is essential.

• Ability to multi-task and adapt to rapid change, manage multiple projects and/or changing priorities to meet various deadlines simultaneously is required.

• Demonstrated success or ability to retain highly engaged, high performing teams.

• Background and drug screen.

Preferred Qualifications

• Understanding of the ecommerce, fraud, and digital payments landscape.

• Demonstrated Leadership and initiative regardingprocess redesign and / or analytics transformation.

• Master’s degree in Business Administration, Analytics, or related field.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

#LI-AV

#Dice

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $188,000 - $235,000.
New York, NY/ San Francisco, CA in USD per year is: $226,000 - $282,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.