Reporting to a Director of Digital Product Management, the Product Manager is responsible for owning and advancing specific components of the Optum Financial Digital Experience with a focus on consumer and commercial-facing digital products. This role plays a critical part in translating strategic direction into actionable product plans, delivering high-quality digital solutions that improve consumer experiences and business outcomes.
This role will be focused on empowering users through self-service, guidance, and education in the digital experience with a focus on:
- Experience messaging and notifications
- Transparency with financial transaction lifecycles
- Payment validation
This position requires a product leader who excels at execution, collaboration, and user-centered problem solving. The Product Manager partners closely with technology, UX/UI, analytics, marketing, and business stakeholders to define requirements, manage backlogs, and deliver iterative product enhancements aligned with enterprise priorities.
- As a Product Manager within Optum Financial Digital Experiences, you will contribute to initiatives that impact millions of users by simplifying healthcare financial experiences through thoughtful, data-driven digital solutions.
- Career Development: Grow as a product leader by owning meaningful product areas while receiving mentorship from senior product leadership
- Visible Impact: Deliver tangible improvements to consumer-facing digital experiences with measurable outcomes
- Focused Ownership: Manage well-defined product domains while contributing to larger portfolio initiatives
- Cross-Functional Collaboration: Work closely with engineering, UX/UI, data, and business partners to deliver value at scale
- Innovation Mindset: Participate in a culture that encourages experimentation, continuous learning, and modern product practices
- Flexible Work Models: Support remote and hybrid work environments across distributed teams
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:- Product Ownership & Execution: Own the day-to-day management of assigned digital products or features, from discovery through delivery and post-launch optimization
- User-Centered Delivery: Apply user-centered design principles to define product requirements that improve usability, accessibility, and customer satisfaction
- Roadmap Contribution: Contribute to product roadmaps by identifying opportunities, dependencies, and sequencing aligned with broader portfolio priorities
- Backlog & Requirements Management: Develop and maintain product backlogs, epics, and user stories with clear acceptance criteria to support agile delivery
- Stakeholder Collaboration: Partner with business, technology, UX/UI, and analytics teams to ensure shared understanding of priorities, scope, and outcomes
- Data & Performance Measurement: Monitor product performance using analytics tools, NPS, and user feedback to inform continuous improvement
- User Research & Testing: Participate in user research, usability testing, and experimentation efforts to validate assumptions and refine solutions
- Prioritization Support: Balance competing demands within assigned product areas while aligning with strategic direction and delivery timelines
- Agile Participation: Actively participate in agile ceremonies, sprint planning, and reviews to ensure timely and high-quality delivery
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 4+ years of experience in digital product management, product ownership, or related roles
- 4+ years of demonstrated experience delivering consumer-facing digital products in an agile environment
- 4+ years of experience translating business needs and user insights into clear product requirements
- 4+ years of experience with agile frameworks and tools such as JIRA or similar platforms
- 4+ years of experience with analytics tools such as Power BI, Tableau, Adobe Analytics, or Google Analytics
- Proven ability to manage ambiguity, prioritize effectively, and execute in fast-paced environments
- Proven solid problem-solving skills with a user- and data-driven mindset
- Proven solid collaboration and communication skills, with the ability to work effectively across technical and non-technical teams
Preferred Qualifications:- 6+ years of experience in digital product management or related roles
- 6+ years of experience working on consumer financial products, healthcare-related digital platforms, or regulated environments
- Experience with A/B testing, experimentation platforms, or iterative optimization practices
- Experience working with front-end or API-based systems
- Experience supporting business cases, impact assessments, or roadmap tradeoff discussions
- Experience with Adobe Content Management (Adobe CMS)
- Experience in payments or money movement
- Proven exposure to UX/UI design processes and collaboration tools such as Figma
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
