As a Senior DevOps Engineer within the Customer Success team, you play a key role in designing, implementing, and improving CI/CD pipelines and DevOps practices for internal customers. You will work closely with product squads and engineers to accelerate software delivery, ensure secure and reliable pipeline execution, and support the adoption of Release Orchestration and DevOps Tooling Services. This is a hands-on engineering role, focused on pipeline implementation, automation, and troubleshooting. Swift is unable to sponsor an employment authorization for this position now or in the future. What to Expect In this role you will: DevOps Implementation & Delivery • Support our Agile transformation by collaborating with cross-functional squads to accelerate software delivery for internal customers • Design, build, and maintain CI/CD pipelines aligned with enterprise standards • Implement Standard Release Orchestration and Orchestrated Patching pipelines, supporting teams during onboarding • Automate build, test, and deployment workflows to improve delivery speed and reliability • Integrate security and compliance controls ("compliance-as-code") into pipelines • Troubleshoot pipeline issues and provide hands-on support to development teams Collaboration with internal Customer teams' : • Work closely with engineers and squads to understand their delivery needs and translate them into practical pipeline implementations • Support teams in adopting DevOps best practices and tooling in a pragmatic way • Contribute to improving developer experience through reusable pipeline components and automation Continuous Improvements & Customer Success Responsibilities: • Identify inefficiencies in existing pipelines and propose practical improvements • Contribute to the evolution of standard pipeline templates and patterns • Support the adoption of DevOps Engineering Services (e.g., CI platforms, artifact repositories) • Provide technical guidance and onboarding support for DevOps services and Release Orchestration • Collect feedback from teams and help improve pipelines and tooling based on real usage • Share knowledge and good practices within the team and across squads What Will Make You Successful We are seeking professionals with: • A Bachelor's Degree in Computer Science or related field • At least 5+ years of experience in DevOps, CI/CD, or software delivery engineering • Strong hands-on experience in pipeline implementation and automation • Experience working in Agile environments with cross-functional teams Over 3 years of hands-on experience with the following: • DevOps practices • CI/CD tooling (Jenkins/Cloudbees CI, Nexus, Bitbucket/git, or equivalent) • Automation/scripting (Python, Terraform, Ansible, etc.) • Containerization platforms (Docker, OpenShift). Preferred Qualifications: • Infrastructure knowledge • Testing automation What we offer We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.