What You'll Be Doing

You’ll join a team that helps drive business and transformation initiatives across the organization by making change practical, thoughtful, and sustainable. As a Senior Consultant, Change Management, you’ll lead and support change management activities for strategic initiatives, working closely with business leaders, project teams, and key stakeholders. You’ll assess organizational impacts, develop change strategies, and create plans that build readiness, engagement, and adoption. You’ll help teams navigate changes to processes, tools, and ways of working by identifying risks and barriers early and recommending solutions. You’ll also provide guidance to leaders and managers so they can confidently support their teams through change and help ensure outcomes are sustained over time.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 day per week on-site, while other days will be remote.

How You'll Succeed

• Change Strategy Leadership - Lead the development and execution of change management strategies and plans for business and enterprise initiatives, ensuring change activities are aligned to project goals and delivery timelines.
• Impact Assessment - Conduct change impact assessments to identify implications for stakeholders, business processes, roles, and operational practices, and translate findings into actionable plans
• Stakeholder Engagement - Build strong relationships with business leaders, project managers, and cross-functional partners to drive alignment, support decision-making, and embed change activities into overall project delivery.
• Readiness and Adoption - Develop and deliver communication, stakeholder engagement, readiness, and adoption plans that help employees understand, prepare for, and adopt change successfully.
• Risk Mitigation and Coaching - Assess organizational readiness, identify resistance points and barriers, and recommend mitigation strategies while coaching leaders and people managers on their role in leading change.
• Measurement and Continuous Improvement - Track and report on change progress, stakeholder readiness, adoption measures, and key risks, while contributing to the continuous improvement of change management practices, templates, and tools.

Who You Are

• You have deep change management experience. You bring 5-7+ years of experience in change management, organizational change, transformation, project delivery, or a related field. You’ve supported complex, cross-functional initiatives and know how to move change from planning to sustained adoption.
• You can lead through influence. You’re skilled at partnering with business leaders, project teams, and stakeholders at different levels of the organization. You build credibility quickly and help create alignment across diverse groups.
• You’re a strong communicator and facilitator. You’re confident developing communication and engagement plans, facilitating workshops and working sessions, and helping stakeholders navigate change with clarity and confidence.
• You know how to turn insight into action. You can assess organizational impacts, evaluate readiness, identify risks and resistance, and implement practical strategies that support successful adoption.
• You have the right education and credentials. You have an undergraduate degree in Business Administration, Human Resources, Communications, Organizational Development, or a related field. A change management certification such as Prosci, Association of Change Management Professionals (ACMP), or an equivalent designation is an asset.
• Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability in how you work with others and support change across the organization.

What you need to know

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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