PJM

Sr. Business Solutions Engineer I (II)

PJM • $90K — $120K *
Audubon, PA 19407In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or equivalent work experience
  • 0-5 years experience in developing technological business solution projects with a user-focused design emphasis
  • Strong attention to detail producing high-quality work
  • Ability to visualize and solve complex problems
  • Project management experience
  • Strong collaborative and influencing skills with business units
  • Ability to build relationships across various departments
  • Technical troubleshooting skills
  • Experience with network protocols and understanding of firewalls and routers

Responsibilities

  • Utilize industry knowledge and technical acumen to design and implement business solutions
  • Review and approve business and technical requirements to meet business needs
  • Provide performance tuning and support for a virtualized infrastructure
  • Enhance business processes and develop strategies at multiple organizational levels
  • Incorporate security principles into design considerations
  • Serve as a technical consultant within the business and ITS
  • Contribute to tool testing methodology and test plan development
  • Research and recommend new technologies and applications
  • Maintain vendor relationships to leverage business strategy
  • Identify risks and establish contingency plans for project delivery
  • Engage in developing technical roadmaps and technology lifecycle management
  • Assist with business plans and budgets
  • Design innovative solutions to technological problems
  • Support application integrations and manage on-call support and changes
  • Mentor others in application/system understanding and technical solution delivery

Benefits

  • Flexible work arrangement with hybrid options
Full Job Description
Flexible Work Arrangement: Hybrid

The Business Solution Engineer is responsible for tuning and implementing the vision and strategic approach respect to the various applications and processes utilized by external and internal customers of PJM & Outage Analysis Technologies. This position will be responsible for providing architectural skills and experience in the areas of development estimation and efficiency, automating and encoding business practices, designing development requirements based off subject matter expert interviews, application performance tuning and support, framework evaluation, vendor & PJM ITS solution evaluation, enhancing user experience, prototyping, and innovation.
Primary application focus for the Lead Business Solution Engineer will be keystone, TO Connection, Smartlogs among others. Some of these applications are PJM developed and managed tool suite of about 20 applications which facilitate PJM internal / member / external coordination around the lifecycle of PJM Operations model equipment.
This position will be accountable for developing and maintaining business relationships with key internal and external stakeholders and will also leverage and support Operations and other PJM initiatives. The Lead Business Solution Engineer will anticipate problems and synthesize appropriate strategic solutions, and effectively implement these initiatives.
This position will include individual developmental efforts, but will primarily focus on team-based endeavors.

Essential Functions:
  • Utilize PJM, industry knowledge and technical acumen, to hone the architectural design, development and implementation of business solutions, systems and infrastructure around 24x7x365 operational platforms.
  • Perform review and approval of business requirements to ensure the resulting technical requirements and business solutions meet or exceed business needs.
  • Perform review and approval of technical requirements to ensure all technical requirements have been identified to adequately meet approved business requirements.
  • Provide performance tuning and ongoing support for a virtualized infrastructure, including servers and storage, in a large-scale, multi-site production environment.
  • Support ITS-based and non-ITS solutions around addressing business needs, enhancing business processes, and developing business strategies at a project, departmental, divisional, cross-divisional and/or corporate level.
  • From a business perspective, incorporate logical security principles into each area of design, including network security, service security and user management.
  • Serve as a technical consultant to other arms of the business and ITS.
  • Contribute in tool testing methodology, approach, design, coordination, and test plan development.
  • Research, evaluate, and recommend new technologies to meet business/technical requirements and recommend novel applications of existing technologies to improve quality and/or reduce costs.
  • Maintain existing relationships with key strategic vendors, and develop new business relationships with vendor personnel, to build consensus and leverage the PJM business vision and strategy.
  • Identify and analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigation activities. Ensure the timely identification, prioritization and resolution or escalation of issues. Communicate issues that put delivery of the project at risk, significantly increase cost, or threaten the success of other projects to the appropriate authority as soon as they are known.
  • Represent the business and engage in the development of ITS technical roadmaps and technology life cycle management (TLCM) mappings on behalf of business.
  • Assist in the development of business plans and associated budgets.
  • Apply innovative, creative solutions to challenging technological problems; designing and engineering solutions as needed.
  • For primary applications, support integrations/api, code reviews, code releases, data migration evaluation/implementation, provide on-call support and emergency change assessments, resolution, and mitigation strategies.
  • Software development towards business solutions, leveraging ITS practices, as needed.
  • Mentoring others in application/system understanding and support; Mentoring others in the design, development, and delivery of technical solutions that meet approved business objectives.

Characteristics & Qualifications:
Required:
  • Bachelor's degree in Computer Science or equivalent work experience
  • 0-5 years of experience developing technological business solution projects with a focus on user-focused design.
  • Ability to produce high-quality work products with attention to detail
  • Ability to visualize and solve complex problems
  • Experience managing projects
  • Ability to collaborate, influence, and partner with business units
  • Ability to develop strong relationships with multiple departments and divisions
  • Ability to troubleshoot and provide technical support
  • Ability to select, organize, lead, participate in and facilitate a team to produce results
  • Experience in network protocols, including detailed packet analysis, and intermediate understanding of firewalls, routers, IDS, and IPS

Preferred:
  • Master's degree in Computer Science or MBA
  • At least 5 years of experience Developing technological business solution projects with a focus on user-focused design.
  • Experience with PJM operations, markets, and planning functions
  • Experience in developing applications using Oracle PL/SQL

About PJM

PJM Interconnection is a regional transmission organization (RTO) that coordinates the movement of wholesale electricity in all or parts of 13 states and the District of Columbia. The company's mission is to ensure the reliability of the power grid and to facilitate the wholesale electricity market. PJM Interconnection operates the largest power grid in North America, serving over 65 million people. The company was founded in 1927 and is headquartered in Audubon, Pennsylvania.
Learn more about PJM
Size
1,600 employees
Industry
Energy & Utilities
Revenue
$12.9 billion
NASDAQ
* Ladders Estimates

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