Adobe Inc.

Sr. Business Change Manager

Adobe Inc.$111K — $222K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in leading change management for large-scale transformation programs.
  • Demonstrated expertise in digitizing processes, systems, and operating models.
  • Ability to effectively communicate technology initiatives to both technical and non-technical audiences.
  • Deep knowledge of change management frameworks (e.g., Prosci, ADKAR).
  • Proven problem-solving skills in fast-paced environments.
  • Excellent stakeholder management and communication skills.
  • Experience managing cross-functional teams in matrixed organizations.

Responsibilities

  • Develop and execute change management strategies aligned with business goals.
  • Act as the primary contact for all change management needs, providing guidance throughout the program lifecycle.
  • Build and maintain relationships with senior leaders to ensure alignment.
  • Design communication and training plans to ease change adoption.
  • Identify change impacts and develop mitigation strategies.
  • Track adoption metrics and report progress to leadership, adjusting plans as necessary.
  • Leverage analytics to monitor progress and drive continuous improvement.

Benefits

  • Exceptional employee experiences promoting respect and equal opportunity.
  • Access to an inclusive environment fostering new ideas and innovation.
  • Partnership opportunities with senior leaders for career growth.
  • Continuous improvement culture focused on professional development.
Full Job Description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

We are looking for an experienced and strategic Business Change Management lead to guide people and teams through change on strategic high-impact transformation initiatives across Adobe. In this role, you will develop how change happens, ensuring it’s understood, adopted, and delivered measurable results. You’ll work closely with senior leaders and project transformation teams to help the organisation navigate change and move forward with confidence.

You will lead large-scale internal transformation efforts that align technologies with business goals, modernise operations, and improve organisational agility. The ideal candidate will bring a people-first approach, strong program execution skills, structured change management expertise, and a passion for innovation and continuous improvement. Your work will build the future of how we operate and deliver value across the organisation.

What You’ll Do:



What You’ll Do:

  • Develop and execute change management strategies that align with business objectives and adapt to evolving needs.
  • Act as the primary point of contact for change management needs, providing guidance and coaching throughout the program lifecycle.
  • Build and maintain strong relationships with senior leaders and impacted teams to ensure alignment and buy-in.
  • Design clear communication and training plans that make change easy to understand and adopt.
  • Identify change impacts across processes, systems, and roles; develop mitigation strategies and monitor efficiency.
  • Track adoption and change effectiveness metrics, report progress to program leadership, and adjust plans as needed.
  • Foster collaboration across cross-functional teams to ensure seamless integration of new technologies and workflows.
  • Manage complex stakeholder landscapes to achieve shared business outcomes.
  • Leverage analytics and performance metrics to monitor progress, assess readiness, identify risks, and drive continuous improvement by developing practical solutions to overcome challenges.
  • Stay ahead of digital trends and implement tools that drive efficiency and growth.
  • Partner with project managers to align change activities with delivery timelines.
  •  Support and coach leaders to enable them to guide their teams through change.

Required Qualifications:

  • Proven experience leading change management for large-scale transformation programs (10 years) in complex, multi-stakeholder environments.
  • Demonstrated experience in internal digitisation of processes, systems, and operating models across various business functions.
  • Ability to connect technology initiatives with business goals and communicate clearly with both technical and non-technical audiences.
  • Deep expertise in change management frameworks and methodologies (e.g., Prosci, ADKAR or relevant experience) and best practices.
  • Ability to manage complexity across multiple workstreams and geographies.
  • Ability to solve problems and stay calm in fast-paced environments.
  • Excellent stakeholder management and communication skills.
  • Experience managing cross-functional teams and working in matrixed organizations.
  • Strong leadership, collaborator coordination, and communication skills are essential.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $111,000 -- $222,450 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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