TD Bank

Sr. Business Application Analyst

TD Bank • $81K — $115K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or technical certificate in a relevant field.
  • 5-7 years of experience in the financial services industry.
  • 3+ years of experience with JIRA and Confluence.

Responsibilities

  • Manage the intake of projects and major initiatives for Business Banking applications.
  • Document business artifacts required for projects following the bank's PDLC methodology.
  • Oversee business process documentation for applications.
  • Administer day-to-day operations ensuring consistent service delivery according to SLA.
  • Provide support for deployment and change management of applications.
  • Review specifications and designs, providing timely feedback.
  • Identify risks impacting projects and recommend options to stakeholders.

Benefits

  • Discretionary variable compensation award based on performance evaluation.
  • Opportunities for knowledge enhancement and continuous professional development.
  • Collaborative work environment promoting teamwork and innovation.
  • Potential for cross-training within the team to broaden skill sets.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
81,600 - 115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

Job Description:

Department Overview

Business Banking Information Services (BBIS) work in partnership with Business Stakeholders and Technology Partners to analyze, develop and recommend solutions/changes in support of business strategies. We work with our partners to gather evidence to support business and/or technology audits. On a day to day basis, we work behind the scenes to make sure our Business Partners' day go smoothly by collaborating with Business and Technology Partners and Technology Groups to provide timely support and accurate resolution to questions and issues. BBIS are subject matter experts to cover over 40 systems including CreditLink Business, BBHub, Commercial World, BBPro and a number of CMS applications such as TDBC and WBB.

We are looking for a Sr. Business Application Analyst to provide support of Business Banking applications including system components, functionality, interfaces, data flows, and business rules. The successful candidate will provide subject matter expertise on assigned Business Banking applications working independently as the senior lead as well as provide guidance to BBIS team members within area of expertise.

KEY ACCOUNTABILITIES:

CUSTOMER:
  • Responsible for intake of projects and major initiatives
  • Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology
  • Responsible for business process documentation for all business applications owned/managed
  • Responsible for day-to-day operations process management to ensure consistency, and delivery according to established SLA
  • Provide support on deployment and change management for initiatives relating to applications owned / managed
  • Review requirements specifications and technical design documents to provide timely and meaningful feedback
  • Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices
  • Identify and escalate risks that could impact project timelines or the quality of the deliverables to project manager and business owner, provide options and recommendation
  • Act as an escalation point for application and operation issues both directly and through internal/external business partners (including external vendors)
  • Provide project management support to various extents
  • Support assigned projects as business owner delegate, including providing recommendations to support transition of project related activities to BAU support; providing input on business requirements; reviewing testing artifacts; developing business standard operating procedures
  • Manage communication of defects, enhancements, and incidents
  • Complete day-to-day activities for application support and administrative maintenance of select Business Banking applications


SHAREHOLDER:
  • Act as a decision maker on projects-responsible for getting input from the appropriate SMEs to make decisions
  • Accountable for adhering to the EPMO project management methodology
  • Ensure adherence to the Data Governance Framework
  • Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
  • Demonstrated ability to build relationships within the team and with key stakeholders
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments
  • Continuously enhance knowledge of business domains and their products/services
  • Support the development of business cases including benefits identification
  • Support and/or implement solutions that mitigate risk and maximizes the availability of service, efficiency, and effectiveness


EMPLOYEE / TEAM:
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
  • Contribute to a fair, positive, and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally
  • Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees


BREADTH & DEPTH:
  • Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
  • Integrates the broader organizational context into advice and solutions within own area
  • Subject matter expert within their own area of specialty or a resource for others
  • Expert knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules.
  • Expert knowledge of bank's PDLC methodology, business testing and project management
  • Expert knowledge and an understanding of business supported and broader organization
  • Expert analytical and problem-solving skills with the ability to solve complex problems requiring analysis to solve complex problems requiring analysis of multiple variables, including consultation with multiple stakeholder and high degree of attention to detail
  • Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
  • Leads projects of moderately to complex risks and resource requirements; may lead end -to-end processes of functional programs
  • Coordinates and prioritizes multiple initiatives
  • Subject matter expert and consults with clients and/or project teams and may be involved in assessments of potential projects
  • Works independently as the senior lead and guides other within area of expertise
  • Excellent verbal and written communication skills and comfortable working with both Business and Technical teams


EXPERIENCE & EDUCATION:
  • Undergraduate Degree or Technical Certificate
  • 5-7 years of experience in the financial industry
  • 3+ years of working experience in JIRA and Confluence


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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