Omnicell

Sr. Business Analyst

Omnicell • $90K — $120K *
Pittsburgh, PA 15237In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 7+ years in business systems, business intelligence, or related fields
  • 5+ years hands-on Salesforce.com experience
  • Proven ability in project delivery from requirements gathering to execution
  • Strong analytical skills in data modeling and reporting
  • Ability to work independently and collaboratively across teams

Responsibilities

  • Lead Salesforce.com administration and optimization for sales productivity
  • Partner with cross-functional stakeholders to gather and translate business requirements
  • Design and implement scalable Salesforce CRM enhancements
  • Drive large-scale Salesforce projects from concept to execution
  • Develop executive-level reporting and insights for strategic planning
  • Enforce data quality standards and governance practices
  • Support sales forecasting and improve processes through CRM data

Benefits

  • Collaborative work environment across various business units
  • Opportunities for continuous professional development and mentoring
  • Ability to drive impactful CRM solutions that enhance sales performance
  • Work on transformational projects with a focus on innovation
  • Minimal travel requirements, approximately one trip per quarter
Full Job Description
Job Description

What You'll Do

As a Sr. Business Analyst (Salesforce), you will:

Drive Salesforce Excellence
  • Lead administration and optimization of Salesforce.com, ensuring it serves as a high-impact platform for sales productivity and business growth
  • Configure, enhance, and maintain CRM capabilities while providing training and guidance to end users


Translate Strategy into Scalable Solutions
  • Partner with cross-functional stakeholders across Sales, Finance, IT, Marketing, and Operations to gather and translate business requirements into actionable Salesforce solutions
  • Design and implement scalable CRM enhancements that align with evolving business needs


Lead Transformational CRM Initiatives
  • Own and drive large-scale Salesforce projects from concept to execution-delivering solutions that elevate efficiency, standardization, and performance
  • Champion innovation by introducing new features, automation, and best practices


Enable Data-Driven Decision Making
  • Develop reporting, dashboards, and executive-level insights that inform forecasting and strategic planning
  • Deliver compelling analyses that influence leadership decisions and business direction


Elevate Data Integrity & Governance
  • Establish and enforce data quality standards, lifecycle management processes, and governance practices
  • Ensure compliance with Sarbanes-Oxley (SOX) and other regulatory requirements


Optimize Sales Performance
  • Support forecasting efforts and pipeline visibility through accurate CRM data and reporting structures
  • Identify opportunities to improve processes, productivity, and customer engagement


Who You Are

Minimum Qualifications
  • Bachelor's degree or equivalent experience
  • 7+ years of experience in business systems, business intelligence, or related fields
  • 5+ years of hands-on Salesforce.com experience (administration, configuration, reporting)
  • Proven ability to gather requirements, translate them into technical solutions, and deliver projects end-to-end
  • Strong analytical skills with experience in data modeling, reporting, and decision support
  • Ability to work independently while collaborating effectively across teams and stakeholders


Preferred Qualifications
  • Salesforce Certified Administrator (ADM-201, ADM-211) or similar certification
  • Experience in the healthcare or healthcare technology industry
  • Advanced Salesforce expertise (e.g., automation, integrations, advanced reporting)
  • Experience leading large-scale CRM implementations or transformations


Key Skills & Competencies
  • Deep understanding of CRM systems, databases, and business processes
  • Strong communication skills with the ability to translate technical concepts into business insights
  • High adaptability and comfort working in ambiguous, fast-paced environments
  • Strategic mindset with strong business acumen and problem-solving capabilities


How You'll Elevate at Omnicell

At Omnicell, success isn't just about what you achieve-it's about how you achieve it. As a Sr. Business Analyst, you will embody our Elevate Behaviors:
  • Collaborate - Build strong partnerships across Sales, IT, Finance, and Operations to align priorities and deliver impactful CRM solutions
  • Inspire - Influence stakeholders by demonstrating the power of data-driven insights and scalable Salesforce capabilities
  • Develop - Continuously expand your expertise while mentoring users and driving adoption of Salesforce best practices
  • Execute - Take ownership of projects, deliver high-quality solutions, and ensure on-time, high-impact outcomes
  • Impact - Challenge the status quo, introduce innovative CRM strategies, and directly contribute to improved sales performance and customer experience


Travel
  • Approximately one trip per business quarter

About Omnicell

Omnicell, Inc. is an American multinational healthcare technology company headquartered in Mountain View, California. It manufactures automated systems for medication management in hospitals and other healthcare settings, and medication adherence packaging and patient engagement software used by retail pharmacies. Its products are sold under the brand names Omnicell and EnlivenHealth.
Learn more about Omnicell
Size
3,800 employees
Market Cap
$2 billion
Industry
Technical Services
Net Income
$32.1 million
Founded
1992
5 Year Trend
+10.2%
Revenue
$892.2 million
NASDAQ
OMCL
* Ladders Estimates

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