Job DescriptionThis Phoenix-based role will support the ongoing governance and oversight of strategic third parties across a broad spectrum of Software vendors. The successful candidate will partner closely with Technology, Global Supply Management (Procurement), Legal, and other internal stakeholders to support vendor management activities, contract administration, reporting, and operational processes.
We are looking for a candidate with experience or interest in vendor management, sourcing, third-party risk, or technology operations who can help drive effective vendor engagement strategies, support governance activities, and contribute to cost optimization and operational excellence.
Responsibilities- Support end-to-end vendor management activities for Software partners, including governance, reporting, cost tracking, and operational support aligned to Technology and enterprise objectives.
- Assist with sourcing events, contract renewals, Statements of Work (SOWs), and Master Service Agreements (MSAs) by coordinating documentation, stakeholder feedback, and vendor communications.
- Partner with internal teams to support vendor governance routines, including Quarterly Business Reviews (QBRs), issue tracking, and performance monitoring.
- Help maintain vendor records, reporting, dashboards, and governance documentation to ensure compliance with company policies and standards.
- Support the review and interpretation of contractual terms to help address stakeholder questions and assist with issue resolution.
- Conduct research on vendor capabilities, market trends, pricing benchmarks, and industry developments to support strategic decision-making.
- Prepare presentations, status updates, and reporting materials for leadership and stakeholder meetings.
- Collaborate across Technology and business teams to support operational efficiency, process improvements, and vendor-related initiatives.
QualificationsMinimum Qualifications- 4 - 6 years of experience in vendor management, sourcing, procurement, project coordination, technology operations, or a related field.
- Contract administration, vendor governance, or third-party risk management experience.
- Strong organizational and analytical skills with attention to detail.
- Ability to build collaborative working relationships across teams and stakeholders.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work effectively in a hybrid environment (3 days per week in office).
Preferred Qualifications- Bachelor's degree
- Experience supporting technology or software-related initiatives.
- Familiarity with Software licensing models (SaaS, subscription, perpetual) and vendor management processes.
- Project management experience supporting cross-functional initiatives,
- Interest in Technology Vendor Management, commercial management, or strategic sourcing.
- Proficiency in PowerPoint, Excel, and reporting/dashboard tools.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
