Job Req ID: 28910

Job Summary:

At Supermicro-the #5 fastest-growing company in Silicon Valley's Top 50-we build the hardware that powers the future of data centers, cloud computing, and AI. Our global operations are expanding at an explosive pace, and we need a master architect to design the Salesforce ecosystem that can keep up.

This isn't just a development role. You are the technical visionary we need to design, build, and connect the critical systems that drive our global business. You will take ownership of complex challenges, mentor a talented team, and build solutions that directly impact our bottom line and customer experience. If you are a builder who thrives on solving enterprise-scale problems, this is your next career-defining move.

Essential Duties and Responsibilities:

Someone who has the expertise in the below following areas.

1. Enterprise Platform Architecture & Development (Sales, Service, FSL)

• Architect & Build: Design and construct robust, scalable solutions on the Salesforce Platform, focusing on Sales Cloud, Service Cloud, and Field Service Lightning (FSL).
• Deep FSL Customization: Go beyond standard configuration. You'll implement and enhance advanced FSL functionalities, including complex scheduling and dispatching logic, work order automation, service console optimization, and custom mobile flows for our field technicians.
• Performance & Scalability: Ensure our org performs flawlessly under heavy load, optimizing for governor limits, API usage, and large data volumes. Your designs must anticipate future growth.

2. Advanced Application Development (Apex & LWC)

• Modern Frontend: Create highly interactive and performant user interfaces using Lightning Web Components (LWC), adhering to best practices for accessibility and reusability.
• Robust Backend: Develop complex business logic using Apex classes, triggers, and asynchronous processing (Batch, Queueable, Schedulable Apex). You will write code that is not only functional but also maintainable and well-documented.
• Code Quality Stewardship: Champion Salesforce coding standards and best practices. You will lead by example, conduct code reviews, and mentor other developers to elevate the team's overall code quality.

3. System Integration & Data Integrity

• API-Led Integration: Design and implement resilient integrations between Salesforce and external systems (ERPs, proprietary tools) using REST/SOAP APIs.
• Middleware Expertise: Leverage integration platforms and tools like MuleSoft to ensure seamless, high-volume data synchronization and process orchestration across the enterprise.
• Data Architecture: Guarantee exceptional data integrity and consistency. You will design data handling strategies and robust error-handling mechanisms for all integrations.

4. Experience Cloud & Community Enablement

• Portal Architecture: Design, implement, and maintain sophisticated Salesforce Communities (Experience Cloud) for our vast network of partners and customers.
• Custom Experience Development: Develop custom community pages, user profile experiences, and collaborative tools that provide a seamless, branded, and highly functional user journey.
• Configuration & Management: Own the Experience Cloud configuration for customer self-service portals, partner deal registration sites, and other public-facing digital experiences.

Qualifications:

We are looking for a seasoned expert with a proven track record of delivering complex, high-impact Salesforce solutions.

Required Expertise:

• 8+ years of hands-on Salesforce development and architecture experience in large, complex organizations.
• Expert-level proficiency in Apex and Lightning Web Components (LWC), with a portfolio of projects demonstrating your skills.
• Deep, proven experience with Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL) implementation and customization.
• Strong mastery of the Salesforce platform's architecture, including its security model, data model, and governor limits.
• Extensive experience designing and deploying custom communities and partner/customer portals using Experience Cloud.
• Solid, real-world experience with system integration using tools and protocols like REST, SOAP, and middleware (MuleSoft preferred).

Highly Desired:

• Salesforce Certifications: Platform Developer II, Service Cloud Consultant, Experience Cloud Consultant, and/or Field Service Consultant are major assets.
• DevOps Acumen: Familiarity with modern development tools and CI/CD pipelines (e.g., Git, SFDX, Copado).
• Leadership & Mentorship: A demonstrated ability to collaborate effectively in an Agile environment and guide junior developers.

Salary Range

$155,000 - $180,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.