The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers with transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. Account Executives' performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
Key job responsibilities
- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation.
- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.
- Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).
- Establish Executive relationships across Business & Technology groups, executive sponsorship of programs.
- Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal.
- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers' business and the cloud ecosystem.
- Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives.
- Support scale through shared learnings and mechanisms across the ProServe team.
A day in the life
As an experienced services sales professional, you will be responsible for:
- Leading business development efforts by engaging Canadian customers and driving high-value engagements
- Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers' business and available technology solutions.
- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
- Advocating for customers while balancing AWS business objectives
This customer facing role may require up to 50% travel to customer sites.
BASIC QUALIFICATIONS
- 7+ years of technology sales experience
- Experience working with or having knowledge of cloud computing and existing cloud technologies
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
PREFERRED QUALIFICATIONS
- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses
- Ability to understand and articulate AWS services and solutions
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, ON, Toronto - 123,600.00 - 206,300.00 CAD annually