Genesys

Sr. Account Executive, Enterprise

Genesys$111K — $196K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in direct, outside sales with a focus on enterprise software solutions.
  • Experience selling Cloud, SaaS, and AI solutions related to Customer Experience and analytics.
  • Proven ability to build strategic relationships, particularly with C-level executives.
  • Strong communication skills for conveying the company's vision and solutions to customers.
  • Experience developing marketing strategies and new business opportunities within assigned territories.
  • High energy and results-oriented, with effective team collaboration skills.
  • Proven ability to drive complex sales cycles and achieve revenue goals.

Responsibilities

  • Develop a deep understanding of the customer's business environment and needs.
  • Present product information effectively to prospects and partners.
  • Engage in pipeline development through various outreach strategies.
  • Independently generate short-term results while managing long-term goals.
  • Collaboratively develop strategies to overcome deal-level challenges.
  • Maintain a robust sales pipeline to exceed sales targets.
  • Forecast quarterly revenue accurately and meet established revenue goals.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Telehealth coverage available for convenience.
  • Flexible work arrangements with remote work options.
  • Opportunities for professional development and career advancement.
  • Open Time Off policy in addition to 10 paid holidays.
  • 401(k) matching to support future financial planning.
  • Adoption assistance programs provided for families.
  • Support for fertility treatments, promoting family planning.
Full Job Description
The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

What experience do you need to have?
  • 8+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)
  • Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.
  • Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.
  • Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges.
  • Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities.
  • Be a "High Energy", results-oriented achiever and a team player willing to work in a fast-paced and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account.
  • Proven experience understanding customer needs and being able to articulate complex technology solutions
  • Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
  • Familiarity with the MEDDPIC selling methodology.
  • BS or BA degree or equivalent work-related experience
  • Ability to travel up to 50%


Key Responsibilities:
  • Deep Understanding of the customer business environment.
  • Presents product information to prospects, customers, and partners.
  • Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
  • Generates short-term results independently.
  • Collaboratively strategizes for solving deal-level challenges.
  • Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors
  • Accurately forecasts quarterly revenue and delivers on that revenue


Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$111,700.00 - $196,300.00

Benefits:
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments


Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys

Genesys is a cloud-based customer experience and call center solution provider. The company was founded in 1990 and is headquartered in Daly City, California. Genesys provides customer experience solutions that include contact center and workforce optimization software, as well as analytics and artificial intelligence capabilities. The company serves a variety of industries, including banking, healthcare, insurance, and telecommunications. Genesys has more than 10,000 customers in over 100 countries.
Learn more about Genesys
Size
5,000 employees
Industry
Founded
1990

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