This role will be responsible for:
Primary Responsibilities1. Develop and Lead Clinical Trial Delivery Programs:
- Help to implement best practice work plans for sponsor and CRO-facing implementations, emphasizing clinical trial delivery and tech capability transfer.
- Support target service levels focused on quality, efficiency, and client satisfaction.
- Contribute to RFP responses and guide product roadmap decisions.
- Surface and expand on strategic vendor partnerships and identify essential integrations for a seamless end-to-end clinical trial workflow.
2. Help to continue to establish a Site Selection Program:
- Promote CRIO's Site Directory as a site selection and performance evaluation tool.
- Support a data-driven service to assist sponsors in identifying top-performing CRIO sites.
- Define and monitor key performance metrics to measure site success.
3. Serve as a Clinical Project Manager:
- Support existing SPMs in day to day tasks and assist with larger project management as needed.
- Lead project execution by collaborating with clients to understand project needs, strategies, and deliverables.
- Guide clients through CRIO platform implementation, process changes, and operational enhancements.
- Address client concerns, manage escalations, and ensure high client satisfaction throughout the project lifecycle.
4. Drive Team Productivity and Efficiency:
- Contribute to project staffing, progress monitoring, and workload management to ensure timely and budget-conscious delivery.
- Collaborate with senior management to prioritize deliverables for multiple concurrent projects.
- Interface with internal teams and external vendors (IRT, eCOA, labs) to ensure seamless project execution.
- Assess CRIO's service level offerings and propose enhancements for better efficiency and quality.
5. Support Sales and Marketing Efforts:
- Partner with sales and marketing to develop and deliver compelling capabilities presentations.
- Act as a CRIO representative at professional meetings, promoting CRIO's vision and offerings.
Secondary Responsibilities1. Contribute to Organizational Development:
- Continuously explore ways to improve departmental processes and cross-departmental collaboration.
- Take on additional responsibilities as necessary to support organizational growth.
2. Maintain Industry Knowledge:
- Stay updated on clinical research trends, client needs, and regulatory developments.
- Participate in company-sponsored training to enhance technical and industry expertise.
QualificationsEducation:
- Bachelor's degree in life sciences, pharmacy, or nursing; Master's degree preferred.
Experience:
- 5+ years of clinical trial experience in a CRO or pharmaceutical research organization, with project management experience required.
- Strong knowledge of GCP, ICH guidelines, and FDA regulations.
- Experience with EDC, eSource, or DDC systems preferred.
Skills:- Exceptional interpersonal, organizational, and leadership skills.
- Strong written and verbal communication abilities.
- Goal-oriented with a hands-on approach to problem-solving.
- Proficient in Microsoft Office Suite and project management tools.
- Google Suite knowledge and Looker tools experience
Benefits & Perks:- Work from anywhere
- Unlimited PTO
- 401k company match
- Healthcare
- Dental
- Vision (Company Paid 100%)
- Life insurance
- Professional Development Reimbursement
- Work From Home Expense Reimbursement
Join us at CRIO and make a meaningful impact in the world of clinical research technology! Apply today.
Salary Range - $85,000--$98,000
