Level 3 Communications, Inc

Specialist, Software Engineering (Service Reliability Engineer)

Level 3 Communications, Inc$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree & 4 years related experience or Graduate degree & 2 years experience; 8 years experience may substitute for degree.
  • Experience with commercial cloud systems (Cloud Linux SYS Admin/coding) and services (AWS, Azure, etc.).
  • Proficiency with tools like Grafana, Prometheus, InfluxDB, Postgres, and more.
  • Ability to obtain and maintain a Public Trust security clearance.

Responsibilities

  • Develop, maintain, and enhance cloud applications using Python, Typescript, and Java.
  • Provide 24x7 real-time monitoring and troubleshooting of operational cloud systems.
  • Lead anomaly detection and resolution, reporting, and future mitigation strategies.
  • Collaborate with teams for engineering changes and enhancements.
  • Create and maintain technical documentation regarding cloud operations.
  • Organize training sessions for operational staff as needed.
  • Ensure compliance with relevant IT security standards, including NIST and FedRAMP.

Benefits

  • Opportunity to work in a dynamic team focusing on innovative cloud technologies.
  • Rotational shifts providing schedule flexibility and various shift differentials.
  • Professional development through training and collaboration with cross-functional teams.
  • Engagement with cutting-edge cloud security and operational practices.
Full Job Description
Job Title: Specialist, Software Engineering (Service Reliability Engineer)

Job Code: 38541

Job Location: Melbourne, FL or Chantilly, VA (on-site)

Job Schedule: Rotational shifts 24x7

Job Description:

L3Harris is seeking an experienced Software Engineer to join our dynamic team, focusing on operating, maintaining, and sustaining a Cloud-based 24x7 operational system. The role encompasses the live monitoring and real-time anomaly troubleshooting of Cloud data operations, and participating in the sustainment development efforts (patching, upgrades) for that environment, using an agile development process.

Essential Functions:
  • Develop, maintain, and enhance cloud applications using Python, Typescript and Java
  • Provide 24x7 real time monitoring and troubleshooting of an operational Cloud based Data Operations system (Shift work; nights and weekends as required on a rotational schedule).
  • Shifts to include: First Shift Day (06:00am - 2:30pm EST), 2nd Shift Evening 10% differential (2:00pm - 10:30pm EST), 3rd Sift Night 12% differential (10:00pm - 06:30am EST).
  • First line anomaly lead: reporting/resolving/future mitigation of any issues encountered.
  • Collaborate with cross-functional teams to define and implement engineering changes (enhancements, automation, capability improvements and bug fixes)
  • Develop and maintain technical documentation related to Cloud sustainment and operations.
  • Organize and support training sessions for operations personnel as required.
  • Ensure compliance with NIST, Department of Commerce and NOAA IT security standards such as FISMA, FedRAMP, and NIST 800.53
  • Develop, maintain, and enhance cloud applications using Python, Typescript and Java.
  • Ability to obtain and maintain a Public Trust.
  • Tool familiarity: Grafana, Prometheus, influx DB, Postgres, CDK (Cloud Development Kit), Cloud formation, Ansible, GIT (Global Information Tracker), Active Directory, Networking, GRE (Global Accelerator Resolvers & Endpoints), EKS (Elastic Kubernetes Service), RDS (Relational Database Service), Lambda, IAM (Identity and Access Management)

Qualifications:
  • Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree or equivalent with 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.
  • Experience with commercial cloud systems (Cloud Linux SYS Admin/coding) and services (AWS, Azure, etc.).
  • Experience with any of the following tools: Grafana, Prometheus, influxdb, Postgres, CDK (Cloud Development Kit), Cloud formation, Ansible, GIT (Global Information Tracker), Active Directory, Networking, GRE (Global Accelerator Resolvers & Endpoints), EKS (Elastic Kubernetes Service), RDS (Relational Database Service), Lambda, IAM (Identity and Access Management).

Preferred Additional Skills:
  • Experience with Agile software development best practices and tools (SAFe, Jira, Git, etc.) and participation in continuous Agile planning and coordination.
  • Experience with containerization technologies (Docker, Kubernetes).
  • Familiarity with container observability tools (Prometheus, Grafana, InfluxDB, PromQL).
  • Background in security architecture and secure coding practices.
  • Experience in domain-driven design (DDD) and API-first development.

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