Specialist, Business Consulting role will support communication needs for assigned projects across the NF Shared Portfolio. This role will contribute to the development and execution of communication strategies and tactics that support business outcomes, project delivery, and effective change adoption. Individuals should possess the ability to organize and communicate information across complex projects with multiple audiences, helping promote alignment, awareness, and understanding.

Primary responsibilities would include:

• Support the development and execution of communication strategies and tactics in support of business needs, project outcomes, and change-management activities.
• Coordinate communication and feedback from customers and stakeholders on proposed, developing, and completed projects and initiatives.
• Prepare and distribute project updates and other communications while helping coordinate information between project and business teams.
• Assist with measuring the effectiveness of communication efforts against project objectives and deliverables.
• Help develop communication plans for projects and pivotal initiatives, particularly when priorities or requirements are evolving.
• Support project awareness, alignment, capability adoption, and overall engagement across portfolio activities.
• Identify potential communication gaps or roadblocks and raise them to the appropriate project or business partners.
• May perform other responsibilities as assigned.

Individuals should possess a working understanding of NF business processes and demonstrate strong written and verbal communication skills. The successful candidate will be comfortable building relationships, collaborating with a variety of partners, and applying standard project-management practices while managing multiple, competing priorities. Individuals should be naturally curious, adaptable, and comfortable working in ambiguity while supporting project communication needs and helping teams adopt change effectively.

The ideal candidate is forward-thinking and interested in continuously improving communication strategies and tactics across projects. Additional skillsets would include planning, organization, decision-making, time management, attention to detail, and the ability to work effectively in a collaborative environment. Individuals should demonstrate initiative, follow-through, and a willingness to learn while contributing to team success and recognizing the achievements of others.

Individuals should demonstrate organizational savvy and the ability to use storytelling to engage a range of audiences and support alignment. They should be able to tailor messages to the needs of different stakeholders, create clear and engaging communications, and contribute to an environment where team members feel valued, appreciated, supported, and encouraged to do their best work every day.

A writing sample may be required as part of application with this role.

This role will be required to work a hybrid in-office schedule out of our Columbus, OH location (2-3 days per week).

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Specialist, you'll act independently or as a member of a team responsible for devising and modifying procedures to tackle simple to moderately complex business problems. You will participate in ongoing process modeling, analysis and design efforts and provide basic business performance management, organizational design and business risk management capabilities to formulate pragmatic and measurable business transformation plans.

Job Description

Key Responsibilities:

• Partners with management and peers to transform businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and redundancies.
• Participates in business process analysis/design, needs assessments and cost/benefit analysis to align solutions with business strategies and directions. Participates in creating business-specific technology plans. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
• Develops and implements business processes and procedures. Responsible for communicating to customers, management and external sources.
• Identifies the critical elements of a business process that need to be monitored. Reports performance in a cohesive manner.
• Participates, as a team member, in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing department-level change.
• Trains customers on business, technological, societal and environmental trends to support strategies for improving business performance.
• Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements.
• Assists in the development and implementation of compelling business cases to accomplish business objectives. Assists with the identification, assessment and mitigation of business risks associated with the current operating model and/or desired target state operating models.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director; this is an individual contributor role.

Typical Skills and Experiences:

Education: Undergraduate studies in business, insurance, mathematics, computer science or related field preferred.

Experience: Five plus years of progressively more responsible experience in business consulting and business process analysis and design, performance improvement, problem solving, planning, coordinating and organizing. Project management experience is preferred. Experience with process re-design methods and tools.

Knowledge, Abilities and Skills: Proven knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry and their application. Detailed knowledge of systems development life cycle. Knowledge of project management concepts and techniques are required. Knowledge of facilitation, performance management, organizational design and organization change management. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Specialist, Business Consulting : $79,500.00-$148,500.00

The expected starting salary range for Specialist, Business Consulting : $79,500.00 - $119,500.00