Microsoft

Spécialiste Solutions Processus d'affaires IA / Digital Solution Specialist - AI Business Process

Microsoft$150K — $215K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, IT, Business Administration, or related field AND 7+ years technology-related sales/account management experience OR 9+ years technology-related experience.
  • Proficiency in English and French for global collaboration.
  • Master's degree (e.g., MBA) and 8+ years experience OR Bachelor's with 10+ years OR 11+ years of technology-related experience.
  • 6+ years of solution/services sales experience.
  • Experience with AI Business Process, ERP, CRM, Dynamics 365, Copilot or related applications.

Responsibilities

  • Collaborate with the Account Planning Team on AI business process opportunities, identifying decision-makers and solution selection.
  • Establish and build relationships with C-suite and Business Decision Makers as an industry expert in business applications.
  • Maintain a qualified pipeline for rolling four quarters through digital-first sales tools.
  • Deliver One Microsoft narrative and solution presentations to executives and business leaders.
  • Orchestrate business value and technical demonstrations aligning with clients' outcomes.
  • Manage long-term contract renewals to ensure client satisfaction and success.
  • Engage in sales community calls/channels and share lessons and best practices.

Benefits

  • Opportunity for career advancement in a high-growth, customer-focused team.
  • Collaborative work environment with a culture of innovation and inclusivity.
  • Access to Microsoft’s extensive partner ecosystem and resources.
  • Exposure to cutting-edge AI and business process solutions.
  • Ability to make a meaningful impact in a digital-first environment.
Full Job Description
Overview

ENGLISH TEXT FOLLOWS FRENCH

Aperçu du poste:

Joignez-vous à Microsoft en tant que spécialiste des solutions numériques des processus d'affaires en IA. Dans ce rôle de contributeur individuel et porteur de quotas, vous serez responsable de tout le cycle d'engagement, en identifiant les opportunités, en élaborant des propositions de valeur et en favorisant des transformations des processus d'affaires alimentées par l'IA. En collaborant étroitement avec des cadres de compte, des ingénieurs en solutions numériques et des équipes marketing, vous concevez des stratégies gagnantes, livrerez des démonstrations et des pilotes convaincants, et réaliserez des plans de réussite client qui accélèrent l'adoption des solutions Dynamics 365, Power Platform et Copilot. En tirant parti d'une expertise approfondie du domaine et des compétences en vente consultative, vous transformerez des scénarios complexes en résultats d'affaires clairs, éliminerez les obstacles et atteindrez ou dépasserez constamment vos objectifs de revenus. Vous partagerez également les meilleures pratiques, élargirez votre profondeur technique et agirez comme un conseiller de confiance qui relie l'innovation Microsoft à un impact client mesurable, faisant progresser votre propre carrière dans la vente de solutions et les technologies infonuagiques.

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

Join Microsoft as an AI Business Process Digital Solution Area Specialist. In this individual-contributor, quota-carrying role you will own the entire engagement cycle, pinpointing opportunities, crafting value propositions, and driving AI-powered business-process transformations. Partnering closely with Account Executives, Digital Solution Engineers, and marketing teams, you will design win strategies, deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions. Leveraging deep domain expertise and consultative selling skills, you will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets. You will also share best practices, expand your technical depth, and act as a trusted advisor who connects Microsoft innovation to measurable customer impact, advancing your own career growth in solution sales and cloud technologies.

Responsibilities
  • Responsabilités :
  • Collaborez avec et dirigez l'équipe de planification des comptes sur les opportunités de plans de comptes pour les processus d'affaires en IA, incluant l'identification des décideurs et la sélection des solutions de la solution.
  • Établir et bâtir des relations de direction et de décideurs d'affaires (BDM) en tant qu'expert en solutions d'applications d'affaires alignées sur l'industrie.
  • Construisez et maintenez la gamme requise de couverture de pipeline qualifiée pour les quatre trimestres roulants grâce aux outils de premier vendeur numérique
  • Livrez le récit et les présentations de solutions One Microsoft aux cadres dirigeants et décideurs d'affaires.
  • Orchestrez des démonstrations de valeur d'affaires + de solutions techniques afin de s'aligner sur les résultats d'affaires souhaités par les clients et les exigences de la solution.
  • Gérez les renouvellements de contrats à long terme avec des comptes existants afin d'assurer la satisfaction et le succès à long terme.
  • Participez activement et régulièrement aux appels et canaux communautaires de vente et partagez les leçons et les meilleures pratiques.
  • Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
  • Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
  • Build & maintain the required range of qualified pipeline coverage for rolling four quarters through digital-first seller tools
  • Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
  • Orchestrate business value + technical solution demos to align with the customers' desired business outcomes and solution requirements.
  • Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and success.
  • Actively and regularly engage in sales community calls/channels and share learnings and best practices.


Qualifications

Qualifications requises/minimales :
  • Baccalauréat en informatique, technologies de l'information, administration des affaires ou domaine connexe ET 7+ ans d'expérience en vente ou gestion de comptes liée à la technologie OU 9+ ans d'expérience en vente ou gestion de comptes liée à la technologie.
  • Chez Microsoft, vous travaillerez de façon intégrée avec des collègues du monde entier. Pour faciliter cette collaboration, une maîtrise de la communication verbale et écrite, tant en anglais qu'en français, est requise pour ce rôle.

Qualifications supplémentaires ou préférées :
  • Maîtrise en administration des affaires (par exemple, MBA), Technologies de l'information, ou domaine connexe ET 8+ ans d'expérience en vente ou gestion de comptes liée à la technologie OU un baccalauréat en technologies de l'information, ou domaine connexe ET 10+ ans d'expérience en vente ou gestion de comptes liée à la technologie OU 11+ ans d'expérience en vente ou gestion de comptes liée à la technologie.
  • 6+ ans d'expérience en vente de solutions ou de services
  • Expérience de vente de solutions d'IA pour les processus d'affaires, ERP, CRM, Dynamics 365, Copilot ou applications d'affaires connexes, avec une capacité démontrée à positionner les technologies d'IA et d'agents pour stimuler les résultats d'affaires des clients.
  • Expérience préalable dans un modèle de vente dirigé par un partenaire ou indirect, incluant la collaboration avec des fournisseurs de solutions cloud (CSP), des intégrateurs de systèmes ou des partenaires de canal pour influencer des interactions clients complexes.
  • Connaissance des mouvements, outils et processus de vente de Microsoft acquise par l'entremise de Microsoft, d'un partenaire Microsoft ou d'un environnement technologique d'entreprise comparable, permettant une productivité rapide dans un rôle de vente consultative.
  • Expérience en ventes numériques, réussite client, applications d'affaires, solutions de main-d'œuvre ou domaines connexes de solutions Microsoft, avec une expertise transférable en ERP, CRM, transformation des processus d'affaires ou solutions de productivité pilotées par l'IA.


Required/minimum qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience OR 9+ years of technology-related sales or account management experience.
  • At Microsoft, you will be working in an integrated fashion with colleagues around the world. To facilitate this collaboration, proficiency in verbal and written communication in both English and French is required for this role.


Additional or preferred qualifications:
  • Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience OR 11+ years of technology-related sales or account management experience.
  • 6+ years of solution or services sales experience
  • Experience selling AI Business Process, ERP, CRM, Dynamics 365, Copilot, or related business applications solutions, with a demonstrated ability to position AI and agentic technologies to drive customer business outcomes.
  • Prior experience working within a partner-led or indirect sales model, including collaboration with Cloud Solution Providers (CSPs), systems integrators, or channel partners to influence complex customer engagements.
  • Knowledge of Microsoft sales motions, tools, and processes gained through Microsoft, a Microsoft partner, or a comparable enterprise technology environment, enabling rapid productivity in a consultative sales role.
  • Experience in Digital Sales, Customer Success, Business Applications, Workforce Solutions, or related Microsoft solution areas, with transferable expertise in ERP, CRM, business process transformation, or AI-driven productivity solutions.


Digital Solution Area Specialists IC5 - The typical base pay range for this role across Canada is CAD $150,900 - CAD $215,900 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Digital Solution Area Specialists IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 150,900 $ CAD à 215,900 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu'à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

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Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

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Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
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