Motorola Solutions

Solutions System Specialist

Motorola Solutions$100K — $120K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology, Engineering or related field preferred
  • 5+ years experience in Public Safety Application deployment and integration and/or operations and administration
  • Familiarity with Public Safety, Business Analysis, or related systems
  • Experience leading highly complex projects
  • Strong presentation skills with the ability to communicate technical information effectively
  • Knowledge of server virtualization (VMWare, OpenShift) and database systems (Microsoft SQL Server)

Responsibilities

  • Understand the technical requirements and architecture for overall solutions
  • Lead technical and program discussions for projects
  • Build and maintain strong alliances with customers
  • Tailor change management processes when implementing solutions
  • Collaborate with resource managers on project deliverables
  • Act as design authority for supported solutions
  • Initiate problem-solving actions and follow through to resolution

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Department Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

The Command Center Software (CCSW) organization specializes in performing software and hardware delivery. The Command Center Software (CCSW) Platform Migration organization focus is on minimizing the customer's downtime during software upgrades in order to optimize their maintenance experience during the moments that matter.
Job Description

The Solutions System Specialist reports to the System Specialist Senior Manager and is responsible for all Solutions delivery activities. The System Specialist should have a strong technical background and experience leading technology delivery. The System Specialist should be a stellar communicator who is able to speak with ease to both technical resources and customers using appropriate, understandable terms. The System Specialist is responsible for implementing strategic initiatives and should have a passion for continuous improvement and operational efficiency.

Technical Authority providing overall technical leadership for the project implementation. Works with customer to understand overall solutions needs and functionality of MSI and third party applications. Takes ownership of the technical solution from pre and post-sale. Works with the project manager to develop the project deployment schedule. Identify technical risks of the projects and works with PM on mitigation plans. Identify customer expectation mismatch to how products work and works with PM on mitigation plans. Technical counterpart with the PM in third party vendor, customer, and internal facing meetings. Owns project change control as it pertains to the overall technical solution.

This is a remote position with approximately 50% travel. Qualified candidates can reside anywhere in the US. Candidates must reside in close proximity to a major airport due to travel expectations.

Key Responsibilities:
  • Understanding the technical requirements, concepts of operation, and architecture of the overall solution.
  • Leading the project's technical and program discussions.
  • Builds and maintains positive, effective, and mutually beneficial-working alliances with customers
  • Tailoring and applying change management and systems engineering processes. Requires working with the customer and engineering teams when implementing solutions including third-party applications.
  • Collaborate with other resource managers on the team to plan project deliverables
  • Act as the design authority for the Solutions the Platform team is supporting.
  • Participate in the development of process and procedures
  • Assists Project Management in developing and managing costs and schedules by identifying technical risks to the deployment plan and suggesting mitigation options for those risks.
  • Drive process improvement and best practices
  • Participating as the technical counterpart to the Project Manager for third-party, customer, and internal meetings.
  • Initiates problem solving action and follows through to resolution
  • Performs root-case analysis for problems to formulate and recommend improved alternative operations
  • Identifies and suggests possible system and/or process improvements when applicable
  • Run diagnostics using approved MSI tools
  • Provide system performance reporting using approved MSI tools when requested
  • Understand system dependencies and related connections
  • Maintain subject matter expert skills


Qualifications:
  • Bachelor's degree in Information Technology, Engineering or related field preferred
  • At least 5+ years experience in Public Safety Application deployment and integration and/or operations and administration
  • Experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications
  • Must be a self-motivated team player able to work effectively with general guidance toward objectives
  • Experience in the design and implementation of complex systems, including integration with 3rd party products and services
  • Knowledge of Public Safety operating environments
  • Familiarity with Next Generation Public Safety trends and standards
  • Working knowledge and understanding of:
    • Server Virtualization, specifically with VMWare and OpenShift
    • Database Servers, specifically with Microsoft SQL Server
    • Networking (TCP/IP Protocols)
  • Experience leading highly complex projects
  • Excellent presentation skills are required
  • Ability to apply critical thinking skills to make decisions, troubleshoot issues, identify mitigation strategies and exercise good judgment in selection of methods and techniques for obtaining solutions
  • Ability to work collaboratively with all team members
  • Legal authorization to work in the U.S. indefinitely is required
  • Must be able to obtain background clearance as required by government customer
  • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.


Target Base Salary Range: $100,000 - $120,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JS3

#LI-REMOTE

Basic Requirements
  • 5+ years experience in Public Safety Application deployment and integration and/or operations and administration
  • Legal authorization to work in the U.S. indefinitely is required
  • Must be able to obtain background clearance as required by government customer

Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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