Solutions Engineer

SecureW2

$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Solutions Engineering, Technical Sales, or Product Management
  • 3+ years of expertise in Network Security, PKI, or IT Security
  • Strategic mindset for complex problem-solving
  • Strong business acumen for linking technical concepts to business outcomes
  • Exceptional technical communication and presentation skills
  • Strong drive for continuous learning and industry engagement

Responsibilities

  • Join sales meetings as the technical subject matter expert
  • Deliver impactful product demonstrations showcasing security features
  • Design customer deployments based on specific needs and constraints
  • Facilitate seamless transitions between sales and implementation teams during POCs
  • Provide customer insights to influence Product and Engineering roadmaps
  • Serve as a liaison to ensure technical alignment with customer success

Benefits

  • Collaborative work environment
  • Opportunity to work at the intersection of sales and technology
  • Influence product development with direct customer feedback
  • Develop long-lasting relationships with diverse clients
  • Engagement in continuous learning and professional growth opportunities
Full Job Description
You will act as the dedicated Solutions Engineer for our sales teams, serving as the technical representative throughout the entire customer journey. You will be required to be the "bridge" between our technology and customers' success.

  • Sales Partnership: Join sales meetings to serve as the subject matter expert, addressing technical/product inquiries and proposing tailored architectures for diverse customer environments.
  • Product Demonstrations: Deliver high-impact, deep-dive product demonstrations that translate complex security features into tangible business value.
  • Technical Architecture: Design and architect customer deployments based on specific requirements, scope, and environmental constraints (i.e. Cloud, Hybrid, or On-Prem).
  • Deployment Liaison: Act as the critical link between Sales Reps and Implementation Engineers during Proofs of Concept (POCs) and initial deployments to ensure a seamless transition and customer success.
  • Cross-Functional Collaboration: Serve as the "voice of the field" by providing technical expertise and customer feedback to Go-To-Market (GTM) teams (Channel, Marketing, Sales) as well as Product and Engineering to influence the product roadmap.


What You Bring: Qualifications

Experience:
    • 5+ years of experience in Solutions Engineering, Technical Sales or Product Management.
    • 3+ years of deep expertise in Network Security, Public Key Infrastructure (PKI), or general IT Security.
  • Strategic Mindset: A high capacity for critical thinking and complex problem-solving to navigate intricate, large-scale deployments.
  • Business Acumen: Ability to tie technical concepts to business outcomes and craft a "superiority narrative" to effectively battle competitors in the market.
  • Technical Communication: Exceptional presentation skills, with a proven ability to lead "whiteboard" sessions and present to both technical teams and executive leadership.
  • Intellectual Curiosity: A relentless drive to keep technical skills current and maintain a pulse on industry trends.

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