The Solutions Engineer serves as a critical technical resource to Sales, acting as a trusted advisor to prospective customers throughout the sales cycle. This role is responsible for understanding customer business challenges, mapping technical requirements, and demonstrating how Microsoft 365-based solutions-particularly Power Platform automation-can deliver meaningful outcomes. Through live demos, solution walkthroughs, and technical discovery sessions, the Solutions Engineer helps customers envision practical, scalable solutions aligned to their goals.

In addition to customer-facing activities, this role collaborates closely with Sales, Technical Success, Customer Success, and Product teams to ensure solutions presented during pre-sales can be successfully implemented post-sale. The Solutions Engineer contributes to proposal development, proof-of-concepts, architecture validation, and feedback loops that influence product improvements. Strong communication, presentation, and stakeholder engagement skills are essential, as this role frequently presents to technical and non-technical audiences across various industries.

What you'll be doing

• Act as a trusted technical advisor to prospective customers during the pre-sales cycle.
• Partner closely with Sales to support discovery calls, solution positioning, and deal strategy.
• Design and demonstrate solutions leveraging Microsoft 365, Power Automate, Power Apps, and related Power Platform services.
• Create and deliver live product demonstrations, proof-of-concepts, and technical walkthroughs tailored to customer use cases.
• Gather and translate customer requirements into solution architectures and automation workflows.
• Support RFPs, RFIs, and technical documentation required for sales opportunities.
• Clearly articulate technical concepts to both technical and non-technical stakeholders.
• Provide feedback from pre-sales engagements to Product and Customer Success teams to support continuous improvement.
• Maintain awareness of Microsoft ecosystem updates and evolving automation best practices.

What you'll bring

• 2+ years of experience in a Solutions Engineer, Solutions Consultant, Pre-sales engineer, or similar technical customer-facing role.
• Strong hands-on experience with Microsoft Office 365, including SharePoint, Teams, and Outlook.
• Practical experience building or designing solutions using Power Automate and Power Apps.
• Demonstrated experience supporting sales motions, including discovery, demos, and technical presentations.
• Excellent verbal and written communication skills, with the ability to present confidently to diverse audiences.
• Strong analytical and problem-solving skills, with the ability to map business needs to technical solutions.
• Comfort working in fast-paced, collaborative environments alongside Sales and technical teams.
• Experience explaining integration concepts, workflows, or automation logic in a clear and structured way.

Nice to Have (Not Required):

• Familiarity with Power BI or basic data visualization concepts.
• Exposure to CRM systems (Dynamics, Salesforce) or enterprise SaaS platforms.
• Prior experience in B2B software, SaaS, or consulting environments.

Benefits

Time for Life: We offer employees 25 days of PTO plus 11 federal holidays, and we provide 6 months of paid leave for primary caregivers and 4 months for secondary caregivers.

401(k) that stands out: We match up to 6% from day one. Your future, growing faster.

Health cover that starts day 1: We pay 70% of medical, dental, and vision premiums for you and your family, with two plans plus HSA.

We provide 6 months of paid leave for primary caregivers and 4 months for secondary caregivers.

Learning: 10% of your working time dedicated to development. Built in, not squeezed in.

Peace of mind: Company-paid life insurance (2× salary), disability cover, and AD&D.

Wellbeing perks: Free Headspace family plan, fitness membership (gyms, yoga, apps), and a 24/7 support line with counselling.