About the RoleAs a Solutions Engineer, you'll serve as the trusted technical advisor on our complex engagements across the MidMarket and Enterprise. You'll work closely with our prospects and customers to translate business goals into scalable AI workflows built on our platform and integrated with their healthcare systems. You'll also work closely with internal teams to help ensure seamless deployment and adoption.
To be successful, you will need a strong understanding of patient access and engagement as well as technical depth in healthcare technology and AI.
This is an ideal role for a technical builder (three years into a pre-sales or solutions engineering career) who's excited about healthcare and AI, and who thrives in a fast-paced, mission-driven environment.
This role reports to the Director of Solutions Engineering.
Location Preference: San Francisco or New York
What You'll Do- Serve as the senior technical advisor on customer and prospect engagements across MidMarket and Enterprise.
- Lead complex demonstrations and technical discovery, translating complex concepts for both technical and business stakeholders.
- Partner with Sales to drive strategic opportunities from qualification through technical close.
- Lead and contribute to cross-functional initiatives spanning Sales, Product, Marketing and Engineering.
- Mentor and guide less-experienced Solutions Engineers, and develop reusable assets (demos, reference architectures, enablement) that scale the team's impact.
- Provide high-value feedback to Product and Engineering to inform platform evolution and feature prioritization.
What You'll Bring- 3 years in pre-sales or solutions engineering, with a track record of leading large, complex, cross-functional engagements.
- 1-3 years of healthcare or healthcare-technology experience (e.g., former healthcare operator or clinician, worked for a healthcare technology company such as an EHR, PMS, etc.)
- Pre-sales/sales experience (e.g., former AE, SDR, or pre-sales SE); comfortable with a 70:30 comp split.
- High sales acumen and executive presence on customer calls, with strong discovery and objection handling.
- Strong technical depth with the ability to translate complex concepts and drive consensus across multidisciplinary teams.
- Experience managing, integrating, or implementing healthcare technology (PMS, RCM, EHR, Patient Engagement) or enterprise systems (ERP, CDP, CRM).
- A strong sense of ownership, curiosity, and adaptability, with comfort operating in dynamic, high-growth environments and context-switching across priorities.
Nice-to-Haves- Experience with voice AI technology
- Familiarity with healthcare data formats (e.g., FHIR, HL7)
- Prior experience at a high-growth AI or healthcare technology startup
Benefits & Perks for Assorties- Competitive Compensation - Including salary and employee stock options so you share in our success.
- Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
- Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
- Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
- Unlimited PTO - We trust you to take the time you need to recharge and come back ready to crush it.
- 🥗 Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
- Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
- 🚆 Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
- 401(k) - Build your retirement savings.
