What you'll do- Partner with Account Directors to evangelize, position, and sell the technical and business value of the ASAPP platform
- Lead interactive, collaborative discovery sessions and workshops to understand current technologies, customer's overall business pain, strategic opportunities, and decision criteria with the C- level sponsor, IT, and the primary decision-maker (CX Leaders, Chief Digital Officer)
- Partner with Account Directors in navigating large enterprise accounts by providing distinct perspectives based on technical experience and domain expertise
- Deliver rich and compelling product demonstrations to educate stakeholder audiences on how ASAPP will solve their specific needs
- Work with customer Product and IT departments to understand and address technical, security, networking, and integration requirements
- Scope, analyze and summarize customer objectives and recommend a comprehensive technical solution that meets business needs
- Act as a bridge between prospects and the ASAPP Product and CX organizations, providing critical market feedback in a quickly evolving space
What you'll need- 2-5+ years of Pre-sales and/or Business Value experience at the Enterprise level in the software industry
- Possess excellent communication skills - adept at speaking with C-level executives (Chief Digital Officer and Head of CX) and technical business owners within the IT organization
- Natural curiosity, scrappiness, and determination to figure out how things work, fix and improve them
- Ability to travel to customers (national territory)
- A deep understanding of enterprise technical environments, ideally with experience in the Customer Experience or Contact Center space
What we'd like to see- Early-stage software, preferably SaaS, technical pre-sales (SE) experience
- Experience working in a fast-paced, high-growth software company where change is a constant
- Consultative approach - can create a long-term, compelling vision and join the customer in partnership on their journey to solve their most significant challenges
- Worked on complex, 7 figure transformational deals, not transactional, out-of-the-box deals
- Experience working with Fortune 50/Fortune 100 customers
Benefits- Competitive compensation with stock options
- Comprehensive medical, vision, and dental insurance
- 401k matching
- Fitness and wellness stipend
- Mobile phone reimbursement
- Mental well-being benefits
- Professional learning and development stipend
- Parental leave, including adoptive and foster parents
- 3 weeks paid time off (increases with tenure) and unlimited sick leave
$160,000 - $173,000 a year
The listed salary range reflects base compensation only. In addition, this role includes an annual variable and a compelling equity grant comprised of stock options.
