Solutions Engineer

Andromeda Cluster, Inc

$120K — $150K *
US-AnywhereRemote in San Francisco, CA
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a customer-facing technical role with 2+ years in a pre-sales function
  • Proven track record of running technical evaluations in complex sales cycles
  • Excellent communication skills for conveying technical concepts clearly
  • Strong knowledge of AI/ML infrastructure and GPU systems
  • Understanding of training and inference for open-source LLMs
  • Proficiency in Python and JavaScript; experienced with API platforms
  • Familiarity with Kubernetes, SLURM, and infrastructure automation.

Responsibilities

  • Partner with Sales to evaluate and qualify technical opportunities
  • Design and deliver customized demos for various audiences
  • Own the technical POC process from definition to production handoff
  • Build relationships with key customer stakeholders
  • Translate technical needs into solution designs aligned with business goals
  • Create high-quality enablement assets to enhance team effectiveness
  • Provide feedback to Product/Engineering based on customer interactions.

Benefits

  • Front-row seat to the evolving AI landscape
  • Direct impact on company revenue through strategic customer engagement
  • Opportunity to shape the Solutions Engineer role and technical sales strategy.
Full Job Description
Solutions Engineer

Location: North America Remote / San Francisco 3 Full-Time

About the role
We're a seed-stage AI infrastructure startup powering large-scale training and inference for frontier labs, AI-native startups, and enterprises. We're hiring a Sales Engineer (SE) to lead technical discovery, run world-class demos and POCs, and partner with Sales to drive successful evaluations and expansions across strategic accounts.

This is a pre-sales-forward role for someone who can translate customer needs into crisp technical validation, build trust with executives and engineers, and create a repeatable technical sales motion across our stack (hardware + software).

What you'll do
  • Partner with Sales to qualify opportunities, lead technical discovery, and shape
    evaluation plans tied to customer success criteria.
  • Design and deliver compelling demos of our full stack-tailoring messaging for both technical and executive audiences.
  • Own the technical POC process: define scope, success metrics, architecture, timeline, and stakeholder alignment; ensure clean handoffs into production.
  • Build strong relationships with customer stakeholders, including engineering
    leaders, platform teams, and security/infra owners.
  • Translate technical requirements into solution designs that map directly to business outcomes (latency, throughput, cost, reliability, security).
  • Produce high-quality enablement assets (demo environments, evaluation playbooks, reference architectures, FAQs) to scale the team's effectiveness.
  • Provide high-signal feedback to Product/Engineering/Research based on recurring objections, feature gaps, and competitive dynamics.
    What We're Looking For
    Minimum qualifications
  • 5+ years in a customer-facing technical role, including 2+ years in a pre-sales function
    (Sales Engineer, Solutions Architect, etc.).
  • Proven ability to run technical evaluations end-to-end and influence outcomes in
    complex sales cycles.
  • Excellent communication skills: can explain infrastructure and AI concepts clearly to both technical and non-technical audiences.
  • Strong knowledge of AI/ML infrastructure and GPU-based systems, including how they integrate into HPC environments.
  • Strong understanding of training, fine-tuning, and inference for open-source LLMs.
  • Proficiency in Python and JavaScript, with experience building prototypes on API
    platforms.
  • Familiarity with Kubernetes, SLURM, Docker/containers, and infrastructure
    automation/IaC (e.g., Ansible).
  • High ownership, comfort in ambiguity, and strong prioritization across multiple deals and customer threads.
    Nice to have
  • Experience selling or supporting AI infrastructure products (compute, orchestration, model serving, observability).
  • Experience with performance benchmarking, cost modeling, and evaluation frameworks for GenAI systems.
  • Prior work at a fast-moving startup with a 2build the plane while flying it2 mentality.
  • POCs convert reliably because evaluations are well-scoped, technically credible, and tied to customer ROI.

What success looks like
  • POCs convert reliably because evaluations are well-scoped, technically credible, and tied to customer ROI
  • Sales cycles accelerate through clear technical validation and strong stakeholder trust.
  • Your demos and enablement assets become repeatable foundations for the broader go-to-market team.


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