Braze

Solutions Consultant, Emerging Enterprise, General Business

Braze$79K — $160K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Pre-sales Engineering, Technical Account Management, or Customer Success
  • Strong storytelling and sales skills with a focus on technical solutions
  • Demonstrated ability to communicate effectively, both verbally and in writing
  • High level of intellectual curiosity regarding technology and business impact
  • Knowledge in one or more areas: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming

Responsibilities

  • Serve as a trusted advisor during the sales process for MEGS clients
  • Articulate Braze's value proposition and capabilities to prospective customers
  • Collaborate with internal teams to enhance customer experience and solution delivery
  • Mentor junior Solutions Consultants in the team
  • Engage with customers to understand their needs and create tailored solutions
  • Provide feedback on product strategy and marketing decisions based on customer insights
  • Position and demonstrate new BrazeAI capabilities to sophisticated clients

Benefits

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services including fertility benefits and paid parental leave
  • Professional development through structured career paths and learning stipends
  • A supportive and community-focused in-office experience
  • Opportunities for community engagement and volunteering
  • Employee Resource Groups for diverse communities
  • Recognition as a Great Place to Work® culture
Full Job Description
WHAT WE'RE LOOKING FOR

Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming, and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical team member whose job includes being a technical thought leader across the MEGS vertical, various customer types, and geographic markets.

Braze Solutions Consultants blend the "art" of storytelling and sales with the "science" behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.

This role is an opportunity to expand on your thought leadership skills while partnering with Braze's sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our Chicago office.

WHAT YOU CAN EXPECT
  • Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.
  • Collaboration! Complete support of your teammates across all departments and a real "get it done" attitude for our customers
  • Intellectual Curiosity - Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team
  • Respect - Braze Solution Consultants are widely recognized as a critical cog of the overall Braze engine. Our broad product knowledge makes us common extended members of product strategy sessions, marketing positioning decisions, pricing, packaging, and more.

WHO YOU ARE
  • People say you're a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem.
  • You're known for being a "team player." We just can't emphasize this enough.
  • High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
  • You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
  • You have domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML)

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $79,100-$112,000/year, with an expected On Target Earnings (OTE) between $113,000-$160,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is a customer engagement platform that delivers messaging experiences across push, email, in-app, and more. The company's platform is designed to help brands create personalized and relevant messaging experiences for their customers. Braze was founded in 2011 and is headquartered in New York, New York.
Learn more about Braze
Size
1,000 employees
Market Cap
$2.4 billion
Industry
Founded
2011
NASDAQ

Similar Jobs

More Jobs at Braze

More Media Jobs

Find similar Solutions Consultant, Emerging Enterprise, General Business jobs: