Scotiabank

Solutions Architect - Personalization

Scotiabank • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Consumer Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 5+ years in IT roles within medium to large enterprise environments
  • 3+ years in solution or integration architecture roles
  • Practical experience with MarTech and Customer Engagement platforms
  • Strong knowledge of API-based integration and event-driven patterns
  • Experience working in regulated environments, preferably financial services
  • Strong communication skills and stakeholder engagement ability
  • Ability to translate business requirements into actionable technical solutions

Responsibilities

  • Lead solution architecture for personalization initiatives across various channels
  • Translate marketing and personalization use cases into detailed technical designs
  • Define architecture patterns and integration standards in the MarTech ecosystem
  • Design compliant solutions that integrate customer data and events
  • Act as a liaison between marketing technology platforms and engineering teams
  • Support delivery teams with architecture reviews and complex integration analysis
  • Contribute to the development of technology roadmaps and vendor evaluations

Benefits

  • Commitment to diversity and inclusion with opportunities for all employees
  • Accessibility initiatives to support an inclusive work environment
  • Upskilling through courses, development opportunities, and tuition assistance
  • Competitive rewards with flexible vacation and benefits starting from day one
  • Dynamic workspace with collaboration spaces and inclusivity initiatives
  • Opportunities for community engagement through various programs
Full Job Description
Requisition ID: 260242

The Solutions Architect - MarTech & Personalization is a technical leadership role within the Personalization domain of Canadian Banking Engineering, responsible for enabling enterprise-scale personalized customer experiences across digital and offline channels.

This role leads solution architecture and integration efforts across a diverse and evolving MarTech and Personalization ecosystem, partnering with key technology vendors and internal platforms that support Go-To-Market (GTM), marketing enablement, customer engagement, loyalty, and personalization use cases.

Operating within a highly regulated enterprise environment, the architect ensures solutions are scalable, secure, compliant, and aligned with enterprise architecture standards, while supporting the evolution of real-time and AI-assisted personalization capabilities.

Is this role right for you? In this role, you will:

  • Lead cross-functional solution architecture and integration design for personalization initiatives across marketing, sales, digital banking, and service channels
  • Translate personalization and GTM use cases into clear end-to-end technical designs across multiple platforms and internal systems
  • Define and apply architecture patterns, integration standards, and solution guardrails across the MarTech and Personalization landscape
  • Design solutions that integrate customer data, events, profiles, journeys, and decision signals while meeting enterprise risk, privacy, and compliance requirements
  • Act as a technical bridge between marketing technology platforms, customer decisioning capabilities, enterprise data services, and delivery engineering teams
  • Support delivery teams through architecture reviews, design walkthroughs, and complex integration analysis
  • Contribute to technology roadmaps, target-state architectures and vendor evaluations
  • Supporting the evolution of personalization capabilities, influence platform usage and integration approaches to improve scalability, observability, and reuse


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 5+ years of experience in Information Technology roles within medium to large enterprise environments
  • 3+ years of experience in solution architecture, integration architecture, or equivalent hands-on design roles
  • Practical experience working with MarTech, Digital, or Customer Engagement platforms (e.g., CDPs, journey orchestration platforms, personalization or decisioning engines, loyalty systems)
  • Demonstrated ability to design end-to-end solutions within established enterprise architecture standards
  • Relevant architecture or platform certifications are an asset (e.g., Adobe, Salesforce, Pega, Google, or equivalent)
  • Strong working knowledge of API-based integration, event-driven patterns, and batch vs near-real-time data flows
  • Experience integrating marketing or GTM platforms with enterprise data, analytics, and downstream operational systems
  • Ability to evaluate technical trade-offs related to latency, scalability, risk, and operability
  • Strong understanding of personalization concepts including customer profiles, events, journeys, segmentation, eligibility, and activation
  • Experience supporting Go-To-Market (GTM) or marketing enablement initiatives in partnership with engineering teams
  • Ability to translate business and marketing requirements into actionable technical solutions
  • Exposure to or practical experience with real-time and AI-assisted personalization or decisioning patterns
  • Ability to assess emerging capabilities with an enterprise mindset, considering data readiness, governance, and regulatory constraints
  • Experience working in regulated or control-heavy environments (financial services experience preferred)
  • Strong communication and stakeholder engagement skills across business, data, marketing, and engineering
  • Demonstrated ability to influence design decisions through collaboration and technical credibility


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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