Solution Engineer - US, East CoastLocation: Jersey City, NYC or Michigan
Employment type: Full-time
Working model: Hybrid
About the RoleAs a Solution Engineer, you sit at the intersection of engineering credibility and strategic influence. You are the person in the room who can connect a VP's business challenge to a concrete, well-scoped AI solution, and who knows Neural Concept's platform and roadmap well enough to make that connection land with confidence.
This is not a purely technical role, and it is not a pure sales role. You are a trusted advisor: someone who earns credibility through engineering background and product depth, and who builds long-term account relationships by consistently framing the right problems and the right solutions at the right moment. You drive the full pre-sales motion, from discovery to demo to signed Statement of Work, and you remain the account's technical compass through the client lifecycle, identifying and shaping expansion opportunities.
What You'll Do- Position NC as a long-term strategic partner and trusted engineering advisor across engineering teams, managers, and VPs
- Lead structured discovery sessions to identify where NC creates the most impact, framing use cases that are technically feasible and commercially grounded
- Define the AI strategy and technical roadmap for each account, translating NC's capabilities and product direction into a multi-horizon vision
- Create and deliver compelling, client-tailored demos and presentations grounded in the client's engineering workflows, technically credible and aligned with the vision
- Create and co-own the Statement of Work, with deep understanding of the technical building blocks and how these transform the client's existing workflows
- Prepare and run Steering Committees, connecting engineering challenges to strategic outcomes
- Drive user adoption and engagement across technical users, managers, and designers, ensuring NC is embedded in daily workflows and engineering champions emerge
- Identify upsell and expansion opportunities from account knowledge and commercial signals, and shape them into well-scoped proposals
- Collaborate with the Sales team to advance and close deals, with the Forward Deployed Engineering team to ensure smooth pre-sales to delivery transitions, and surface client insights to Product and R&D to inform roadmap priorities
Who You Are- You hold an engineering degree (mechanical, aerospace, automotive, industrial, or similar) and have a solid understanding of CAD and CAE workflows, including where bottlenecks lie and what it takes to transform those workflows with AI
- You are naturally curious and people-driven. You earn trust through genuine interest in client challenges and make engineers and executives feel understood
- You are proactive and commercially driven. You move accounts forward without being asked, spot opportunities early, and bring structure to ambiguous situations
- You are a confident challenger. You ask uncomfortable questions, reframe assumptions, and guide clients toward better outcomes even when it requires pushing back
- You are an outstanding communicator: you own executive conversations, drive narrative with clarity, and connect engineering problems to strategic outcomes
- You understand AI and machine learning applied to engineering at a conceptual level, and are comfortable creating demos and prototypes using AI-assisted tools with working knowledge of Python and modern development practices
- You have experience in a client-facing role: pre-sales, solutions consulting, technical account management, or engineering consulting
- You are fluent in English
What Will Set You ApartCandidates who bring the following will be able to take on a wider scope and go deeper with the most technically complex accounts:
- You have deep, hands-on simulation experience: full pipelines from CAD to post-processing, solver experience, and workflow automation
- You are a strong programmer: you write clean Python, build data pipelines, and are comfortable in ML/DL frameworks including model training, evaluation, and deployment
- You can go deep in technical discovery: dive into customer toolchains, data environments, and simulation setups to assess feasibility at the level a simulation engineer would respect
- You can build end-to-end engineering workflow demos from scratch, rapidly prototyping the full arc from design generation and simulation to data pipelines, model training, and application deployment using agentic development tools
Nice-to-Have- Strategic or technical consulting background, executing digital transformations
- Previous experience working in engineering software companies or using engineering software tools (e.g., Ansys, Altair, Siemens, Dassault Systèmes, or Autodesk)
- Background in ML/DL research or development in an engineering context
- Experience automating CAE workflows (scripting, batch processing, surrogate model pipelines)
What You Get- Work with a world-class technology team. Our engineers are top-notch and we always aim for excellence
- Benefit from a competitive salary and rewarding opportunities as we continue to scale
- Thrive in a collaborative, multicultural environment where your work is visible and recognized
- Develop professionally alongside talented colleagues who share knowledge freely and support one another
- Make a global impact by helping clients shift to AI-assisted design, making innovation faster, smarter, and more sustainable
- Balance life and work with a hybrid model and flexible hours. We care about results, not rigid schedules
