Solution Engineer | Retail

Epicor Software Corporation

• $82K — $131K *
US-AnywhereRemote in United States
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in presales or retail operational experience
  • Knowledge of e-commerce, POS, and payment solutions
  • Proven track record supporting direct and channel sales
  • Background in manufacturing, distribution, or finance
  • Experience giving customer presentations or demonstrations

Responsibilities

  • Conduct software demonstrations with the sales team
  • Provide technical documentation and workflow analysis
  • Consult with sales on customer solutions
  • Liaise with Product Managers on product development
  • Facilitate customer and prospect webinars
  • Travel domestically up to 50% of the time

Benefits

  • Comprehensive health and wellness benefits
  • Internal mobility with mentorship and career goals
  • Free LinkedIn Learning licenses for personal development
  • Inclusive workplace fostering diversity and innovation
  • Work-life balance policies encouraging time off
  • Support for international relocations and residency processes
Full Job Description
Solution Engineer | Retail

Join Epicor as a Solution Engineer! The Solution Engineer provides the sales force (direct and channel) in-depth knowledge of the technical requirements and business use of our products in order to close retail sales opportunities.

What you will be doing:

  • Prepare for and conduct software demonstrations along with Sales team.
  • Provide technical expertise by documenting processes and providing work flow analysis in retail opportunities.
  • Consult with sales force to provide solutions to customer requirements.
  • Act as a liaison with the Product Managers to discuss potential product development.
  • Conduct customer and prospect webinars.
  • Up to 50% travel, domestic.


What you will likely bring:

  • Minimum of 3 years of experience of presales within the retail industry or equivalent operational retail experience
  • Experience in e-commerce, point-of-sales and payment solutions.
  • Background of success in supporting both direct and channel sales
  • Experience in the manufacturing, distribution, or finance industry
  • Documented experience of giving customer presentations / demonstrations.


What could set you apart:

  • 3+ years applicable experience and demonstrated success/knowledge
  • Bachelor's degree (or equivalent experience).
  • MST, CST or EST preferred


#LI-KT1 #LI-REMOTE

Competitive Pay & Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.


  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.


  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.


  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.


  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.


  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.


Range:
Minimum: $82,000 USD Maximum: $131,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Kevin Towers

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