• Subject Matter Expert assigned toWaystarrevenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned withWaystarprocesses and drives a high level of client satisfaction.Ability to manage and meet deadlines.

• Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership.

• Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving.

• Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving.

• Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders

• 5+ years workingin the healthcare revenue cycle

• Proven leadership and issue resolution abilities

• Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc.

• Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality

• HIPAA regulation knowledge

• Healthcare terminology

• Proficient with Microsoft Office Suite

• Good written and oral communication skills; team player

• Experience with EDI and/or healthcare transactions desired

• Ability to travel up to20%

Preferred Knowledge

• Experience with Epic or Cerner EMR

• Payer Benefit Plans

• Payer / Hospital Contracts

• Healthcare code sets

• Obtaining prior authorizations from payer sites