HTC Global Services

Software Product Management Senior Associate

HTC Global Services • $80K — $95K *
Dearborn, MI 48126In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 2-4 years of experience as a Product Manager or Delivery Manager
  • Project Management experience
  • Preferred: Program Management experience
  • Preferred: Bachelor's degree in Computer Science or a related field
  • Preferred: Prior software development experience

Responsibilities

  • Standardize and enforce consistent program management practices
  • Collaborate with program managers and product teams on operating models
  • Drive adherence to processes and capture project artifacts
  • Develop understanding of the organization to identify and address issues
  • Use Jira for managing planning processes across teams
  • Ensure team commitments are accurately reflected in Jira
  • Validate well-defined Epics and accurate estimates

Benefits

  • Four days per week onsite
  • Standard work hours: 8:00 AM-5:00 PM
  • Overtime may be required
Full Job Description
Software Product Management Senior Associate

Overview / Summary

We are seeking a Software Product Management Senior Associate to support program management practices across a Data Platform & Engineering organization. This role will work closely with program managers and product teams to implement operating models, maintain reporting standards, manage planning activities, and ensure accurate tracking of commitments, risks, issues, and project information.

Key Responsibilities
  • Standardize and enforce consistent program management practices across the Data Platform & Engineering organization.
  • Collaborate with program managers and multiple product teams to implement operating models and reporting standards.
  • Drive adherence to program management processes and ensure relevant artifacts are consistently captured and stored for future reference and auditability.
  • Develop and maintain a comprehensive understanding of the Data Platform & Engineering organization to proactively identify and address blockers, gaps, and dependencies.
  • Use Jira to manage iteration and quarterly planning processes for multiple product teams.
  • Ensure team commitments are accurately reflected in Jira as a single source of truth for project status and progress.
  • Validate that Epics are well-defined and estimates are accurate, with continuous refinement as requirements evolve.
  • Enter and track scope changes, issues, and risks in Jira in accordance with program guidelines.
  • Investigate and resolve billing discrepancies identified by the finance team within Jira.
  • Support accurate financial tracking and reporting.

Required Qualifications
  • Bachelor's degree.
  • 2-4 years of experience as a Product Manager or Delivery Manager.
  • Project Management experience.

Preferred Qualifications
  • Program Management experience.
  • Bachelor's degree in Computer Science or a related field.
  • Prior software development experience.

Work Arrangement
  • Four days per week onsite.
  • Standard work hours: 8:00 AM-5:00 PM.
  • Overtime may be required.


About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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