Your challenges and objectives: - Take a leading role in the customer-facing implementation of strategic HR projects for large multinational companies.
- Analyze and understand business needs to contribute to the development of Avature's commercial strategy.
- Gain a deep understanding of our product and participate in its development by providing feedback to our product design area for the enhancement of our knowledge base of best practice designs.
- Guarantee top quality implementations and adherence to project standards by reviewing and providing feedback on the work of implementation associates.
Your day-to-day activities: Project management:
- Assist in leading the implementation of Avature software primarily for government projects.
- Provide support in outlining tasks, deliverables, and dependencies, managing timelines, identifying and mitigating risks, and coordinating efforts with internal and external parties on the project.
Business analysis and process design:
- Gain insight into customer requirements and business needs and work with commercial services teams to manage scope and project costs.
- Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.
- Design solutions for our customers in the Avature platform, identifying the different elements that will support their business process and how those elements will interact.
- Demonstrate the designed solution, gather feedback, and assist customers with user acceptance testing.
Configuration and deployment:
- Implement and customize Avature solutions based on customers' business requirements and processes through user interface, including modelling objects, customizing core elements, and creating workflows.
- Engage with multiple technical services teams to provide refined requirements and feedback related to data migration, integrations, data analytics, engineering, cloud services, and web portal design, among other.
- Channel customer requests to internal teams for modifications, issues, feature requests, or resolution of possible bugs.
About you: - Experience in managing software implementation projects of varying complexity, preferably related to SaaS or HR software.
- Previous experience configuring and supporting SaaS systems as a business systems analyst or system administrator.
- Willing and eligible to be sponsored for US government security clearance (clearance requirements vary by customer).
- Permanent residency in the United States (US citizenship).
- Experience working with US government or federal customers is a plus.
What we offer: - A fast-paced, energetic, and engaging environment.
- Competitive salary, with one review a year.
- Three weeks vacations.
- Four days a year to attend events related to professional development.
- Health Insurance: Two plan options available - a high deductible health plan (medical, vision, and dental; life, AD&D, and disability insurance), or a more comprehensive plan with an employer-funded Health Reimbursement Arrangement (HRA).
- 401(k) plan with a company match of $0.50 for every $1.00 contributed on the first 3% of employee contributions.
- Unlimited sick days.
