Salesforce

Software Engineering SMTS - Agentforce Reasoning Engine

Salesforce$148K — $223K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience building production AI systems or backend services.
  • Strong Python skills with experience in async services like FastAPI.
  • Hands-on with distributed, scalable systems and data storage frameworks like Redis and Kafka.
  • Experience integrating LLMs and prompt engineering in production.
  • A related technical degree is required.

Responsibilities

  • Build and own scalable backend services for multi-agent orchestration.
  • Design and enhance stateful session management using Redis and distributed storage.
  • Drive system performance through automation and monitoring.
  • Collaborate with Product Managers and AI researchers to implement agent reasoning capabilities.

Benefits

  • Support for work-life balance and personal well-being.
  • Resources for professional development and learning.
  • Collaborative team environment that encourages teaching and learning.
  • Access to advanced AI tools to enhance productivity.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

The Experience

The Agentforce Reasoning Engine team is a group of Generative AI Application Engineers building the core Python/FastAPI service that powers multi-agent orchestration at Salesforce — enabling intelligent agents to reason, plan, and act on behalf of millions of customers every day. Based in San Francisco, CA and Bellevue, WA, you'll join a collaborative team that loves to learn and teach, and you'll play a direct role in shaping the AI backbone of Agentforce.

What You'll Actually Be Doing

  • Build and own scalable backend services powering multi-agent orchestration, supporting thousands of concurrent tenants at production scale.

  • Design and improve stateful session management using Redis and distributed storage patterns, ensuring reliability across LLM call chains.

  • Drive system performance through automation, including capacity planning, monitoring, and root cause analysis.

  • Collaborate with Product Managers, Application Architects, and AI researchers to bring agent reasoning capabilities from concept to production.



You're Our Person If...

  • You have 4+ years of experience building production AI systems and/or backend services.

  • You have strong Python programming skills and experience building production-grade async services (FastAPI or equivalent).

  • You have hands-on experience with distributed, scalable systems and modern data storage frameworks such as Redis, Kafka, and Docker/Kubernetes.

  • You have experience integrating with LLMs and prompt engineering in production systems.

  • A related technical degree required.



Even Better If...

  • You have experience with multi-agent orchestration or agentic AI frameworks.

  • You're familiar with vector databases, embeddings, and retrieval systems.

  • You have experience with conversational AI or voice-integrated services.

  • You collaborate well across teams and communicate clearly in writing and in discussion.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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