Your Opportunity

As a Software Engineer (Level 3 / E3) in the Core Platform team, you'll write, test, and ship well-scoped tasks and features that contribute to product scalability, performance, and customer experience - working closely with senior engineers who will help you grow quickly.

This is a backend-first, full-stack engineering role for someone early in their career who loves building high-quality distributed systems, writing clean code, and learning to own their work from design to production. As you ramp, you'll join the success/on-call rotation for the systems you help build.

You'll work on foundational platform capabilities used across multiple Whatfix products, operating under real-world enterprise reliability, performance, and security constraints. It's a strong environment to build depth, raise your engineering standards, and grow toward independent feature ownership.

Candidates must be authorized to work in the United States on a full-time basis without employer sponsorship, either now or in the future.

What You'll Do

• Write, test, and document clean code according to Whatfix engineering standards and practices
• Participate in software design for features and bug fixes, with guidance from senior engineers
• Help break stories and features into well-scoped tasks, ensuring no task exceeds ~5 days
• Complete every task with written design, automated tests, and monitoring to confirm it works as expected in production
• Debug and fix issues across development, test, and production environments
• Handle success/support issues within SLAs - adding automation and runbooks to prevent recurrence and speed up debugging
• Participate in code reviews, and actively seek out and learn from feedback
• Build strong working knowledge of Whatfix platform capabilities and use them in your development
• Use generative AI effectively in your everyday work
• Collaborate with customer-facing teams to debug customer issues, and demo your completed work to the team each sprint

Must-Have Qualifications

• 2+ years building production-grade backend systems (or strong equivalent early-career experience)
• Solid programming experience with Java (Spring Boot / REST-based services)
• Strong fundamentals in data structures, algorithms, and object-oriented design
• Hands-on experience with unit and integration testing
• Exposure to CI/CD pipelines and version control workflows
• Curiosity, strong problem-solving instincts, and clear communication
• Willingness to own your work end-to-end and take feedback well

Good-to-Have

• Familiarity with Docker, Kubernetes, or cloud-native environments
• Exposure to NoSQL data stores (Cassandra, MongoDB, etc.)
• Exposure to monitoring tools like Prometheus / Datadog
• Genuine interest in distributed systems, scalability, and reliability

Why Join Whatfix

• Build at real enterprise scale: Work on distributed backend and platform systems where performance, reliability, and correctness truly matter.
• Learn by owning: Take real ownership of your tasks and features, supported by strong engineers who'll help you level up fast.
• Platform-level impact: Contribute to foundational capabilities used across multiple products.
• Engineering-led, high-bar culture: We value thoughtful design, clean code, and long-term system health. Growth is driven by impact and ownership - not tenure.
• Collaborative, low-ego environment: Learn alongside engineers who value clarity, pragmatism, and continuous learning.
• Competitive rewards and long-term growth: Competitive compensation, strong benefits, and clear support to grow into independent feature ownership and beyond.

Perks / Benefits:

• Equity plan
• Mac shop, work with the newest technologies
• Unlimited PTO policy
• Paid maternity/paternity leave
• Monthly cell phone stipend
• Paid UberEats lunches-daily
• Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families; for the HSA, Whatfix contributes $1,000 for individuals and $2,000 for a family)
• Team and company outings
• Learning and Development benefits

At Whatfix, we value collaboration, innovation, and human connection. We work from the office five days a week to foster open communication, strengthen our community, and move faster together.

Our teams are globally distributed and collaborate across time zones. US teams follow early start and end times and do not have evening meetings, enabling healthy work-life balance. Relocation and visa sponsorship are available for eligible candidates.

We are guided by strong cultural principles, including Customer First, Empathy, Transparency, Ownership, Deep Dive & Innovate, Trust, and No Hierarchies in Communication-and we encourage every employee to live these values daily.

Compensation is competitive and determined based on role level, skills, experience, and job-related knowledge.