About the RoleAbnormal AI is looking for a Software Engineer to join the newly formed Inline Mailflow team. This team is building Abnormal's next-generation SMTP relay infrastructure - a scalable mail flow harness that will power our outbound email security motion and long-term SEG displacement strategy against competitors. The Inline Mailflow team will operate as a close counterpart to the current Inline Remediation team and will live within the Message Platform group.
The relay harness will serve as the foundation for a growing portfolio of capabilities including outbound filtering, DLP enforcement, misdirected email detection, IP management, encryption, archiving, and DMARC enforcement. The ideal candidate has strong backend and distributed systems experience, a deep appreciation for email infrastructure, and the ability to thrive in a fast-moving 0-to-1 build environment.
What you will do- Design and implement core components of the SMTP relay harness, including Mail Transfer Agent (MTA) infrastructure, scalability, IP management, encryption, and DMARC support, working from conception through production operation.
- Co-build the production relay alongside existing infra engineers, ramping toward full ownership of defined services as the product matures through Q3 and into EA.
- Collaborate with PMs and Solutions Architects to translate customer requirements into reliable, opinionated relay configurations that support inbound and outbound use cases.
- Own and operate tier-0 mail flow services that handle high volumes of enterprise email at production SLA, participating in on-call rotations and driving continuous reliability improvements.
- Contribute to technical design discussions on how the relay integrates with existing inline products (outbound DLP, behavioral outbound, misdirected email), helping define the architecture of the broader Mail Flow platform.
- Raise the bar of engineering excellence by contributing to knowledge sharing, runbooks, and professional development within the team.
Must Haves- BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field.
- 3+ years of backend software development experience with distributed systems, designing and building production services.
- Hands-on experience with our stack: Go and/or Python.
- Experience building features and components from scratch and owning them in production, balancing feature development with operational work.
- Comfortable with ambiguity and 0-to-1 projects where you help shape requirements alongside product and engineering stakeholders.
- Experience working with distributed teams; proficient in asynchronous and written communication.
Nice to Have- Solid understanding of email protocols and infrastructure (SMTP, MTA architecture, DNS, SPF/DKIM/DMARC).
- Experience with our extended stack: AWS, Kubernetes, Django, Spark, Prometheus.
- Familiarity with email security products or Secure Email Gateways (SEGs) such as Proofpoint, Mimecast, or Microsoft Defender.
- Experience with email deliverability concepts: IP reputation, bulk sending infrastructure, bounce handling, or feedback loops.
- Familiarity with containerization using Docker or similar technologies.
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