Social Manager

Harvey

$136K — $204K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of social media experience in tech or AI environments
  • Proven track record of building engaged audiences
  • Strong writing skills with editorial judgment
  • Ability to perform under pressure without compromising quality
  • Deep understanding of internet culture and content virality
  • Experience in managing sensitive communications
  • Analytical mindset for data-driven decision making

Responsibilities

  • Own and execute Harvey's social media strategy across various platforms
  • Create compelling content from product updates and customer insights
  • Simplify complex legal and AI topics for diverse audiences
  • Monitor social media sentiment and identify real-time opportunities
  • Lead sensitive communications with sound judgment
  • Develop a following among key practitioners and decision-makers
  • Collaborate with design and leadership to craft effective posts

Benefits

  • Collaborative work environment with leadership access
  • Opportunity to shape the company's public narrative
  • Engagement with a diverse range of professionals including AI researchers and BigLaw partners
  • Dynamic role adaptable to different content formats and channels
  • Chance to influence the perception of AI and legal technologies
Full Job Description
Role Overview

We're hiring a Social Manager to define Harvey's voice. You'll own how we show up across platforms, turning what we're building into clear, credible, and relevant narratives about AI, law, and professional work. This is a high-trust role. You'll work closely with product, comms, and leadership to ensure what we say externally reflects what actually matters internally. Some work is planned; some is real-time. Both need to be sharp. This role calls for someone who can spot a cultural moment, move quickly, and communicate with precision and nuance across audiences that range from BigLaw partners to AI researchers to general business media.

What You'll Do
  • Own Harvey's social strategy and execution (LinkedIn, X, and emerging channels)
  • Turn product updates, customer outcomes, and company thinking into high-signal content
  • Translate complex legal and AI concepts into content that lands with both technical and non-technical audiences
  • Monitor social sentiment and industry conversations to surface opportunities and flag potential issues in real time
  • Lead real-time and sensitive communications with good judgment
  • Build an audience of practitioners, decision-makers, and credible voices
  • Partner with design, content, and leadership to produce concise, effective posts

What You Have
  • 5+ years in social, ideally in high-stakes or high-growth tech or AI environments
  • Experience building a relevant, engaged audience
  • Strong writing and editorial judgment
  • Show sharp judgment under pressure and can move quickly without sacrificing quality
  • Have a genuine feel for internet culture, online communities, and what makes content travel
  • Experience handling launches, announcements, and sensitive moments
  • Clear understanding of how people consume information online
  • Comfort using analytics to inform decisions


Nice to Have
  • Experience in legal tech, enterprise SaaS, or similar spaces
  • Background in writing, journalism, or editorial
  • Familiarity with legal audiences and how they evaluate tools
  • Interest in AI and responsible communication

Compensation

$136,000-$204,000

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