Elevance Health

SOC Shift Lead - Information Security

Elevance Health$85K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in Information Systems, Computer Science, or related field.
  • Minimum of 3 years in support, operations, or design and engineering in security technologies or infrastructure.
  • Top-tier support experience in at least 3 areas of information security technologies.
  • Technical security certifications preferred (e.g. Systems Security Certified Practitioner).
  • Experience in a Security Operations Center (SOC) environment preferred.

Responsibilities

  • Serve as escalation point for junior analysts during investigations and incident responses.
  • Mentor junior analysts to enhance investigation quality and operational consistency.
  • Coordinate shift activities and maintain operational coverage schedules.
  • Assist in developing and maintaining SOC procedures and operational documentation.
  • Provide complex troubleshooting and lead implementations for security technologies.
  • Prepare reporting for data security events and incidents.
  • Provide technical support for risk assessments and implementation of security procedures.

Benefits

  • Hybrid work arrangement allowing in-office days for collaboration and flexibility.
  • Supportive work environment with a focus on work-life balance.
  • Opportunity for professional growth and mentorship.
  • Engagement with cutting-edge security technologies and industry best practices.
Full Job Description
Anticipated End Date:
2026-06-10

Position Title:
SOC Shift Lead - Information Security

Job Description:

Security Analyst Sr (SOC Shift Lead - Information Security)

Cyber Security Threat Management

Schedule: 8-4 EST

Location: Preference for Indianapolis, IN but alternate locations may be considered if candidates reside within a commuting distance from an office

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
  • Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.


The Security Analyst Sr. is responsible for managing the delivery of information and network security systems and/or technology services, which may include server, desktop, software, network, database, helpdesk components.

How you will make an impact:
  • Serves as an escalation point for junior analysts during security event investigations and incident response activities.
  • Mentor and provide guidance to junior analysts to improve investigation quality and operational consistency.
  • Coordinate analyst shift activities and assist with maintaining operational coverage schedules, including on-call coordination and PTO planning.
  • Assist with development and maintenance of SOC procedures, playbooks, and operational documentation.
  • Provides trouble resolution on complex problems and leads implementations for system and network security technologies; develops testing plans to ensure quality of implementation.
  • Coordinates and prepares the reporting of data security events and incidents; provides system and network architecture support for information and network security technologies.
  • Provides technical support to business and technology associates in risk assessments and implementation of appropriate information security procedures, standards and technologies.
  • Represents major upgrades and reconfigurations in change control.
  • Design & analyze mix of vendor services meeting business and information security requirements; maintains relationship with key vendors.
  • Leads lights on initiatives to consolidate equipment and/or implement business relocations.
  • Determine and perform complex configuration changes to meet business and information security requirements.
  • Perform capacity analysis; recommend and implement capacity increases.
  • Serve as the technical escalation for results of preventative maintenance routines; supervise preventative maintenance; represents infrastructure security support in significant projects and performs the most complex operations and administration tasks.
  • Respond to level 3 & 4 change and problem requests without supervision.
  • Lead level 1 & 2 incident recoveries and root cause analysis.


Minimum Requirements:
  • Requires a bachelor's degree or equivalent combination of education and experience that would provide the knowledge to perform such work.
  • Experience must include a minimum of 3 years experience in a support & operations or design & engineering role in any of the following areas: access management or network security technologies, servers, networks, Network communications, telecommunications, operating systems, middleware, disaster recovery, collaboration technologies, hardware/software support or other infrastructure services role; or any combination of education and experience, which would provide an equivalent background.
  • Requires experience providing top-tier support for 3 or more of the information security technology areas: 1) Access Control, 2) Application Security, 3) Business Continuity and Disaster Recovery Planning, 4) Cryptography, 5) Information Security and Risk Management 6) Legal, Regulations, 7) Compliance and Investigations, 8) Operations Security, 9) Physical (Environmental) Security, 10) Security Architecture and Design, 11) Telecommunications and Network Security.


Preferred Skills, Capabilities, and Experiences:
  • Technical security certifications (e.g. Systems Security Certified Practitioner) strongly preferred. BA/BS degree in Information System and Computer Science or related field of study strongly preferred.
  • BA/BS degree in Information System and Computer Science or related field of study strongly preferred.
  • Experience working in a Security Operations Center (SOC) environment with incident monitoring, triage, and escalation responsibilities preferred.
  • Experience serving as a technical lead, shift lead, or escalation resource for security operations teams preferred.
  • Familiarity with SIEM platforms, endpoint detection and response (EDR) tools, and security event analysis preferred.
  • Experience developing or maintaining SOC playbooks, runbooks, and standard operating procedures preferred.


Job Level:
Non-Management Exempt

Workshift:
1st Shift (United States of America)

Job Family:
IFT > IT Security & Compliance

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

About Elevance Health

Epoch Health represents the next evolution in comprehensive healthcare specifically for men. Our philosophy is a clinical approach designed to help men enhance their quality of life through truly personalized and professional clinical care. At Epoch we stress appropriate health treatments, proactive screenings and lifestyle modifications.

Elevance Health Careers

Join the vibrant team at Elevance Health, a leader in healthcare solutions, where we prioritize innovation, leadership, and the well-being of our communities. At Elevance Health, we offer more than just job opportunities; we provide a pathway to a fulfilling career in a diverse and inclusive environment.

Work You’ll Do

At Elevance Health, you will be part of a team dedicated to reshaping the future of healthcare through outstanding service and cutting-edge technology. Our professionals enjoy a culture of collaboration and respect that supports both personal and professional growth.

Explore Career Opportunities

Whether you're seeking your first internship or a seasoned professional position, Elevance Health offers a range of employment opportunities across various specialties. Our team is growing, and we are hiring individuals who are passionate about making a difference in healthcare. Explore positions that match your skills and interests in our dynamic company.

Innovate and Lead

Join us and contribute to a culture of innovation and continuous improvement. At Elevance Health, you will work alongside industry leaders and have the chance to develop leadership skills that are crucial in today’s fast-paced healthcare environment. Our leadership and diversity training ensure that all team members are equipped to lead, inspire, and thrive.

Develop Your Career

Elevance Health is committed to the professional growth of our employees. With access to comprehensive benefits, career development programs, and networking opportunities, you can expand your skills and advance your career within a supportive and nurturing environment. Our commitment to professional development is reflected in our robust training programs and our focus on promoting from within.

Benefits and Culture

We understand that the well-being of our employees is paramount. Elevance Health offers competitive benefits designed to support the health, financial security, and work-life balance of our team members. Our inclusive culture fosters innovation and is one of our greatest strengths.

Join Our Team

Ready to make a significant impact in healthcare? Search for open job opportunities at Elevance Health that align with your skills and career ambitions. We are looking for curious, creative, and solution-driven team players who are ready to drive change and deliver solutions.

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Apply Now

Start your journey with Elevance Health by exploring our career portal for available job opportunities. Submit your resume, prepare for your interview, and take the first step towards a rewarding career that makes a real difference.

Elevance Health Careers

Empowering your future in healthcare. Join us and be part of a team that is dedicated to improving lives and communities every day.
Learn more about Elevance Health
Size
3,969 employees
Market Cap
$116.9 billion
Industry
Net Income
$4.5 billion
Founded
1944
5 Year Trend
+10.3%
Revenue
$121.8 billion
NASDAQ

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