Scotiabank

Site Reliability Engineer

Scotiabank$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience with ETL platforms (e.g., iWay, Informatica, Talend, DataStage)
  • 3+ years in Application Support, Log Monitoring, Debugging, and Incident Management
  • 3+ years of Unix Shell Scripting experience
  • Strong analytical skills with a good understanding of databases and SQL
  • Undergraduate Degree in Computer Science or related field
  • Excellent verbal and written communication skills

Responsibilities

  • Contribute to a customer-focused culture to deepen client relationships
  • Understand and consider the Bank's risk appetite in decisions
  • Drive reliability engineering strategy and platform standardization
  • Introduce chaos engineering practices for system resilience
  • Lead major incident management and communication with stakeholders
  • Mentor junior engineers and promote SRE best practices
  • Ensure system reliability by maintaining highly available systems
  • Monitor systems with observability tools to proactively resolve issues
  • Develop automation for deployment and incident response
  • Manage incident response processes and conduct root cause analyses
  • Improve observability standards for enhanced system insights
  • Troubleshoot production incidents and provide application support

Benefits

  • Opportunity to work in a cross-functional team environment
  • Exposure to advanced reliability engineering practices
  • Mentorship opportunities for skill development
  • Contributing to a client-focused culture
  • Supportive work environment fostering inclusivity
  • Rotation-based on-call support for continuous learning in incident management
Full Job Description
Requisition ID: 265177

The Site Reliability Engineer will be working in a cross functional technology team responsible for the bank's Customer data and will contribute to the overall success of the team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are following governing regulations, internal policies, and procedures.

The incumbent should be a self-starter and be able to work independently with little or no supervision. They should have strong communication skills, a client focused mindset, and take accountability and ownership of tasks.

Is this role right for you? In this role, you will:

  • Contributes to a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Drive reliability engineering strategy and platform standardization across teams.
  • Introduce chaos engineering practices to test system resilience.
  • Lead major incident management and stakeholder communication.
  • Mentor junior engineers and promote SRE best practices.
  • Ensure system reliability and uptime by designing, implementing, and maintaining highly available and fault-tolerant systems.
  • Monitor production systems using observability tools (e.g., Dynatrace, Grafana, Splunk) to proactively detect and resolve issues.
  • Develop and maintain automation for deployment, scaling, and incident response using scripts and Infrastructure as Code (IaC).
  • Manage incident response processes, including root cause analysis (RCA), postmortems, and continuous improvement of system resilience.
  • Improve observability and logging standards to enhance troubleshooting and system insights.
  • Experience coding in a professional environment, taking requirements from concept to production use.
  • Ability to work collaboratively and communicate clearly and concisely with both technical and non-technical audiences.
  • Troubleshoot production incidents, job failures, and provide support for production applications.
  • Analyze and resolve incident tickets assigned to the group based on severity and priority and identify the root cause for resolution.
  • Ensure incident and change management processes are executed as mandated, partnering with various internal teams.
  • Provide Release Management support including post-release health checks and monitoring of applications and ensure timely communications to upstream and downstream teams.
  • Develop, document and standardize plans and processes for preventive maintenance steps to ensure system stability and availability.
  • Provide after-hours support via an on-call pager on a rotational basis for production incidents, application releases during a maintenance windows and other maintenance activities.
  • Lead or support on-call rotations to maintain 24/7 service reliability and quick issue resolution.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 3+ years' experience in any ETL platform like iWay, Informatica, Talend, DataStage etc.
  • 3+ years of experience in Application Support, Log Monitoring, Debugging and Incident Management process.
  • 3+ years of Unix Shell Scripting and prior experience with Java based applications.
  • Highly analytical and good understanding of databases, technical architecture, and experience in working with SQL.
  • Experience in Application Support, Log Monitoring, Debugging and Incident Management process
  • Undergraduate Degree in Computer Science, Computer engineering or Technical equivlant
  • Excellent communication skills (verbal/written/presentation).


Location(s): Canada : Ontario : Toronto

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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