Charles Schwab

Site Reliability Engineer

Charles Schwab$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
  • 5+ years of experience in Production Support, Site Reliability Engineering (SRE), or a related technology support role.
  • Advanced troubleshooting skills of Java-based distributed applications and SQL-backed enterprise systems.
  • Strong experience with application monitoring and observability tools such as AppDynamics, Splunk, and Grafana.
  • Proficient Oracle Database skills, focusing on SQL analysis and performance optimization.
  • Solid Linux administration experience, ideally with RHEL 7/8/9 environments.
  • Experience with scripting or automation technologies like Python or Shell scripting.

Responsibilities

  • Assess and resolve complex production incidents swiftly to minimize impact.
  • Drive the rapid restoration of critical systems during outages or issues.
  • Collaborate with various technology teams to enhance production stability and resilience.
  • Implement operational best practices and drive continuous improvement initiatives.
  • Mentor and coach junior engineers to strengthen team capabilities and knowledge sharing.
  • Regularly analyze system performance and identify opportunities for automation and optimization.
  • Support incident response activities and manage high-severity production incidents.

Benefits

  • Participation in a rotating on-call support model.
  • Opportunities for leadership and mentoring within the team.
  • Access to collaboration across technical and non-technical teams.
  • Ability to influence operational strategies and best practices.
  • Involvement in optimizing and automating operational processes.
Full Job Description
Your Opportunity

As a Site Reliability Engineer, you will play a critical role in protecting the stability, performance, and resiliency of Schwab’s Order Management System, supporting the technology that enables our clients to navigate their financial futures with confidence. In this highly visible role, you will assess and resolve complex production incidents, drive rapid restoration of critical systems, and collaborate across engineering, infrastructure, databases, and vendor teams to minimize business impact and improve client experiences.

Success in this role requires strong problem-solving capabilities, sound decision-making during high-pressure situations, and the ability to navigate complex distributed environments. You will partner closely with technology teams to strengthen production readiness, improve operational excellence, and identify opportunities to reduce recurring incidents through automation, observability, and continuous improvement initiatives. As a senior member of the team, you will also help shape operational best practices, mentor fellow engineers, and contribute to a culture of collaboration, accountability, and knowledge sharing.

 

What you have

Required Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
  • 5+ years of experience in Production Support, Site Reliability Engineering (SRE), Software Operations, or a related technology support role.
  • Advanced experience troubleshooting Java-based distributed applications and SQL-backed enterprise systems.
  • Strong experience with application monitoring and observability tools, including AppDynamics, Splunk, Grafana, InfluxDB, and Control-M.
  • Strong Oracle Database knowledge with experience in SQL analysis, database troubleshooting, and performance optimization.
  • Strong Linux administration experience, preferably supporting RHEL 7/8/9 environments.
  • Experience using scripting or automation technologies such as Python or Shell scripting to improve operational efficiency.
  • Experience leading incident response activities and managing high-severity production incidents.
  • Strong written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Availability to support night shifts, weekends, and participation in a rotating on-call support model.

Preferred Qualifications

  • Experience driving operational excellence initiatives that improve availability, reliability, and mean time to resolution (MTTR).
  • Experience developing or enhancing monitoring strategies, operational runbooks, and escalation procedures.
  • Demonstrated ability to identify root causes, implement permanent corrective actions, and reduce incident recurrence.
  • Experience partnering with software engineering teams to improve application supportability and production readiness.
  • Experience leading change implementation planning and supporting medium-to-high risk production releases.
  • Demonstrated mentoring, coaching, or technical leadership experience within production support or SRE teams.
  • Knowledge of change management, risk management, security, and compliance practices in highly regulated environments.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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