Job DescriptionAs a Site Lead, you are the technical expert and frontline leader who ensures that the data, voice, fiber, and low voltage systems powering world-class environments are installed with precision, quality, and unmatched professionalism. This is a senior level, hands-on role where your expertise in structured cabling, fiber optics, and ICT systems sets the standard for the entire team.
If you're a highly skilled technician who thrives on solving complex challenges, mentoring others, and delivering excellence in high-stakes environments like data centers, enterprises, and advanced facilities-this is where your experience becomes impact.
What You'll DoLead Advanced Structured Cabling & ICT Infrastructure Work - Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic systems, and low voltage technologies.
- Execute high skill work such as fusion splicing high strand ribbon fiber, terminating and testing copper and fiber, and performing advanced troubleshooting.
- Install and remove infrastructure components including racks, cable trays, cabinets, pathways, and network devices.
Be the Subject Matter Expert Onsite - Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements.
- Conduct Fluke DSX8000 testing, OTDR testing, inspection, documentation, and remediation.
- Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling.
- Troubleshoot and support network devices; experience with Cisco routers is a strong plus.
Lead Teams & Set the Standard - Act as the first level of field leadership: ensuring Safety First, followed by Quality, then Production.
- Mentor and guide Technicians I & II, leading by example in workmanship, professionalism, and customer service.
- Coordinate workflows with team members to keep projects on schedule and compliant with scope.
Deliver an Outstanding Client Experience - Serve as a customer facing technical professional with exceptional communication and service skills.
- Provide clear updates on project status, technical challenges, and resolutions.
- Support emergency service requests, ensuring timely response and SLA compliance.
Ensure World-class Documentation & Project Execution - Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.
- Request tools, supplies, and materials to ensure readiness and jobsite efficiency.
- Participate in required meetings, training, and workshops to maintain expertise and certifications.
Technical Skills That Make You Stand Out - Deep knowledge of TIA/BICSI standards and ICT best practices
- Fiber fusion splicing (including high strand ribbon fiber)
- Fiber & copper termination and testing (Fluke DSX8000, OTDR, VFL)
- Patch panel installation, rack and stack, and network device mounting
- Reading/creating port maps and technical documentation
- Ability to use laptops/tablets with digital work software
- Understanding of switching, routing, and low voltage signal flow
- Knowledge of Cisco router installation and configuration (preferred)
Soft Skills That Elevate You - Positive "can do" attitude and strong team leadership mindset
- Punctual, professional, and reliable
- Exceptional client facing communication skills
- Strong collaboration and conflict resolution abilities
- High attention to detail and pride in workmanship
- Ability to work independently with minimal supervision
Responsibilities: - Supervising and leading cabling activities, troubleshooting, and QA/QC
- Assuming responsibility for the proper care and maintenance of all assigned assets and materials
- Completing and submitting field reports
- Serving as the field point of contact with the client
- Co-leading daily huddles with the team to discuss daily goals, attendance and priorities
- Performing site walk inspections with the customer
- Providing on-the-job training (OJT) as required, including teaching and mentoring assigned staff
Supervisory Responsibility - Leads small teams, mentors junior techs, and ensures safe, quality focused execution.
Work Environment & Physical Demands - Primarily indoors, occasionally outdoors
- Moderate noise typical of construction and data center settings
- Regularly required to sit, kneel, stoop, climb, bend, reach, talk, hear
- Frequently required to stand and walk for extended periods
- Must be able to lift/move 50 lbs regularly and 25 lbs frequently
- Must be able to work at heights and in tight/confined spaces
- Reasonable accommodations available for qualified individuals
Required Tools Snips, basic hand tools, steel/composite toe boots, VFL (preferred), cordless drill/impact, pliers, testers, punch tools, tape measure, level, flashlight/headlamp, and more.
