Vertiv Holdings Co.

Services Product Management Specialist - Whitespace Services

Vertiv Holdings Co.$90K — $120K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technical product/services marketing or strategic planning.
  • Bachelor's Degree in Engineering, Marketing, or a related field.
  • MBA preferred; experience in consulting or product marketing is a plus.
  • Deep understanding of Voice of Customer (VOC) methodologies.
  • Strong analytical and research skills to inform business cases and product strategies.

Responsibilities

  • Own the entire lifecycle of Data Center Whitespace service offerings from ideation to end of life.
  • Develop marketing programs and processes to promote service offerings effectively.
  • Serve as a subject matter expert on data center industry trends and service products.
  • Collaborate with the Sales Analytics team to design KPIs and success metrics.
  • Act as a thought leader for product offerings, engaging both internal teams and external audiences.
  • Contribute insights to global product strategy and go-to-market plans.
  • Provide training content for sales teams, enhancing their ability to communicate product value.

Benefits

  • Opportunity to lead and shape innovative data center offerings.
  • Engagement with cross-functional teams and external stakeholders for market insights.
  • Involvement in industry events and customer interactions for networking opportunities.
Full Job Description
Job Description

POSITION SUMMARY
• In a world where technology is driving everything to digitalization, creating a proactive digital customer experience and provide thought leadership and subject matter expertise surrounding assigned Data Center Whitespace offerings. Clearly understand the market, personas, and competitive landscape the offerings reach. Provide leadership and direction on the full lifecycle of each offering.

RESPONSIBILITIES
• Own the entirety of the Data Center Whitespace service offering lifecycle including, ideation, planning, business case development, launch, sustaining, and End of Life.
• Develop programs and establish processes to market service offerings to our customer base throughout the product lifecycle.
• Provide subject matter expertise and market direction for assigned service products and general data center industry.
• Work with Sales Analytics team to develop KPIs and dashboards to track program success.
• Be a thought leader for assigned offerings both internally and externally.
• Work with the Portfolio team to align messaging and product direction with the full offering portfolio.
• Contribute to the global portfolio product strategy and go-to-market plans.
• Thoroughly research and create business cases inclusive of revenue production and revenue support.
• Provide "train the trainer" content for other market and salespeople.
• Prepare and deliver presentations, product demos, and develop sales enablement tools.
• Act as a sales escalation point for complex customer opportunities.
• Attend tradeshows, visit customers, meet with partners and LVO's to ensure an accurate voice of customer is heard in all product plans.
• Embed in other product LOB offering teams to contribute to their market product specifications, requests for engineering resource, and general requirements for Data Center Whitespace Offerings.

QUALIFICATIONS
• Proven previous work experience within the Data Center Industry.
• Bachelor's Degree in Engineering, Marketing or related technical degree.
• MBA and prior consulting, strategic planning or product marketing preferred.
• At least 5-7 years in technical product/services marketing, strategic planning, marketing or directly related experience.
• Deep marketing experience with strong VOC knowledge
• Strong knowledge of relevant customer segments
• Technical expertise to translate customer needs/pain points to solutions
• Strong written/oral communication, especially in communicating customer needs
• Strong relationship management skills
• Very strong research and analytical skills.
• Effectively communicates technical information and complex ideas.

PHYSICAL & ENVIRONMENTAL DEMANDS
• Please list all physical and environmental demands that may performed on a regular basis.

TIME TRAVEL REQUIRED
• (10% travel required)

About the Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

About Vertiv Holdings Co.

Vertiv Holdings Co. is a global provider of critical digital infrastructure and continuity solutions. The company offers a broad range of products and services, including power management, thermal management, and IT infrastructure management. Vertiv serves customers in a variety of industries, including telecommunications, healthcare, and financial services. The company was founded in 2016 and is headquartered in Columbus, Ohio.
Learn more about Vertiv Holdings Co.
Size
20,000 employees
Market Cap
$7.4 billion
Industry
Net Income
-$183.6 million
Revenue
$4.3 billion

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